NextGen Healthcare
Healthcare Insurance • SaaS • Telecommunications
NextGen Healthcare is a company that provides integrated health IT solutions to ambulatory practices. Their services include electronic health records (EHR), practice management, interoperability, patient engagement, and telehealth solutions. They aim to enhance the patient and provider experience through innovative technologies such as AI-driven workflows and mobile solutions. NextGen Healthcare also offers tailored solutions for various specialties and focuses on improving clinical and financial outcomes for their clients. They support practices of all sizes, from small offices to large enterprises, and emphasize the importance of interoperability and data exchange to enhance healthcare delivery.
1001 - 5000 employees
Founded 1998
⚕️ Healthcare Insurance
☁️ SaaS
📡 Telecommunications
💰 Venture Round on 2015-02
Coordinator II, Client Success
Job not on LinkedIn
Yesterday
NextGen Healthcare
Healthcare Insurance • SaaS • Telecommunications
NextGen Healthcare is a company that provides integrated health IT solutions to ambulatory practices. Their services include electronic health records (EHR), practice management, interoperability, patient engagement, and telehealth solutions. They aim to enhance the patient and provider experience through innovative technologies such as AI-driven workflows and mobile solutions. NextGen Healthcare also offers tailored solutions for various specialties and focuses on improving clinical and financial outcomes for their clients. They support practices of all sizes, from small offices to large enterprises, and emphasize the importance of interoperability and data exchange to enhance healthcare delivery.
1001 - 5000 employees
Founded 1998
⚕️ Healthcare Insurance
☁️ SaaS
📡 Telecommunications
💰 Venture Round on 2015-02
📋 Description
• Provide day-to-day workflow coordination and support to the Client Services team • Receive and respond to customer product inquiries • Handle a variety of technical support cases • Manage customer issues and escalate as needed • Ensure customer issues have been documented and tracked in SalesForce
🎯 Requirements
• Associate degree • 2+ years of experience in customer service, software, or related field • Knowledge of technology and customer support best practices • Skill in problem solving, analytical, and critical thinking • Ability to communicate clearly and effectively
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development
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