NFP, an Aon company
5001 - 10000 employees
NFP, an Aon company, helps organizations and people solve problems.
Client Advocate
🕒 April 8
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
NFP, an Aon company
5001 - 10000 employees
NFP, an Aon company, helps organizations and people solve problems.
📋 Description
• Monitor the team inbox for incoming cases and requests from our broker clients • Enter ALL transactions that are pulled from the inbox onto the Smart Sheet (Daily tracking tool) • Track daily progress of each case for team visibility and organization on the Smart Sheet • Maintain an exceptional relationship with all the brokers who are being serviced with daily follow ups. • Consistent communications with Broker clients is precise and well written. • Develop strong relationships with our Carrier partners for information and educational purposes. • Efficient process of all transactions into the carrier portals for submission or change. • Email requests and questions to assigned representatives at the carrier level. • Maintain contact and in good standing with all of our carrier partners
🎯 Requirements
• High School Diploma • College Degree • 3-5 Years of related industry experience
🏖️ Benefits
• competitive salary • PTO & paid holidays • 401(k) with match • exclusive discount programs • health & wellness programs
Apply NowSimilar Jobs
🕒 March 31
Leading US support team for exceptional customer experiences at Hospitable.com. Manage queues, coach team, and handle escalations in a remote-first setup.
🕒 March 29
Client Advocate Executive at Solventum serving as a trusted advisor for healthcare organizations. Cultivating executive relationships and driving client success with strategic insights.
🕒 March 27
Senior Principal Customer Advocate Manager at Unqork, focused on driving customer engagement and success through strong relationship building and strategic vision. Nurturing client relationships in a remote-first environment.
🇺🇸 United States – Remote
💵 $145k - $200k / year
💰 Venture Round on 2021-01
⏰ Full Time
🟠 Senior
🗣️ Customer Advocate
🦅 H1B Visa Sponsor
🕒 February 25
Cloudinary
201 - 500
Corporate Travel Customer Success Advocate providing client support and enhancing travel experiences. Collaborating with teams to improve services and addressing customer inquiries.
🇺🇸 United States – Remote
💰 $100M Secondary Market - Cloudinary on 2022-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🗣️ Customer Advocate
🦅 H1B Visa Sponsor
🕒 February 25
Cloudinary
201 - 500
Customer Success Advocate, Lead for Solutions Travel providing support and managing client relationships. Driving customer satisfaction and assisting travelers in their needs.
🇺🇸 United States – Remote
💰 $100M Secondary Market - Cloudinary on 2022-02
⏰ Full Time
🟠 Senior
🗣️ Customer Advocate
🦅 H1B Visa Sponsor
