Network Engineer – Associate

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🕒 February 13

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NexGen Data Systems, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

🔒 Cybersecurity

☁️ SaaS

B2B • Cybersecurity • SaaS

NexGen Data Systems, Inc. is an IT consulting firm that offers specialized professional services focusing on advanced cloud, data center, and network solutions. They provide integrated security and management capabilities for complete turn-key solutions, employing a collaborative management approach to accelerate the delivery of complex technical solutions. NexGen's services include cloud computing, network engineering, data center engineering, cybersecurity, data and network security, and operations engineering. They are ISO and CMMI certified, emphasizing their commitment to quality and efficient service delivery.

📋 Description

• Support network infrastructure operations with focus on configuration management, monitoring, system integration, and ticket resolution under guidance of Referral and Senior Engineers. • Provide LAN/WLAN network sustainment and operations services to the MHS MTFs and related activities. • Plan, install, and support hardware and software upgrades under senior guidance. • Implement network configuration changes per approved standards and change control. • Monitor network performance and respond to anomalies using monitoring tools. • Support system integration activities and coordinate with application support teams. • Manage ITSM ticket queues and resolve customer issues within SLA timeframes. • Conduct monthly trend analysis and ticket query reporting. • Support change request assessments and ensure 24-hour turnaround. • Assist with network inventory management and NMS compliance (98.5% accuracy). • Create and update technical documentation and work instructions. • Participate in testing and validation of network changes. • Provide customer communication and technical support coordination.

🎯 Requirements

• Active Department of Defense Secret level security clearance required. • DoD Approved 8570 / 8140 OS and Cybersecurity certifications required. • Bachelor's degree in technical discipline and 3 years OR Technical/Vocational certification and 5 years 4-5 years’ relevant technical experience. • Proficient in normal networking protocols: TCP/IP, HTTP/HTTPS, DNS, DHCP, SNMP. • Working knowledge of Cisco IOS and network device configuration. • Understanding of 802.1d/q/w, 802.3, 802.11, and communication standards. • Experience with SolarWinds, monitoring tools, and network management platforms. • Basic network security: firewall rules, VPN concepts, IDS awareness. • Cable testing, OTDR, and network diagnostic tools. • Ethernet, Fast Ethernet, Gigabit Ethernet familiarity. • Windows, Active Directory, basic UNIX/Linux skills. • ServiceNow or similar ITSM platforms. • Routed/switched LAN environment operations.

🏖️ Benefits

• Company covers 100% of premiums for the employee’s medical, dental, and vision insurance and subsidizes premiums for spouse and dependents. • Company provides short and long term disability plans. • 401(k) match up to 10% of the employee’s salary contributions to 401(K) plan. • Comprehensive training and development program. • 11 paid holidays and paid time off (PTO) accrual level starts at 15 days annually.