NICE
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
Client Services Project Manager
Job not on LinkedIn
18 hours ago
NICE
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
📋 Description
• Lead planning, execution, and monitoring of projects • Define scope, objectives, and deliverables • Build detailed project plans • Communicate goals, progress, and challenges • Manage risks, issues, and action items • Conduct post-project evaluations
🎯 Requirements
• 2–5 years experience as a Project Manager • Experience delivering enterprise projects • Understanding of project management methodologies • Strong organizational and time management skills • Excellent communication and stakeholder management
🏖️ Benefits
• Enjoy NICE-FLEX! • At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week.
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