
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
November 26

SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
• Establish and manage relationships inside NiCE partner ecosystem within to drive strategic initiatives that deliver profitable revenue growth, innovation, and market expansion • Responsible for architecting GSI multivendor solutions into a whole and ensuring that those subsystems function together • Collaborate with and support NiCE Partner Alliance Leaders on their partnership growth initiatives • Effectively build and manage ongoing relationships with GSI partner executives, sales and client account teams • Lead training and enablement for partners on NiCE company products, services, and Go-To Market • Lead efforts to scale our partner sales activities, including pipeline generation and management • Engage with clients onsite to establish various use cases and quantify the value behind them. • Hold in-depth, value-oriented conversations with leadership, architects, and line-of-business users.
• Expert level GSI account management and global systems integration methods • Expert level account management of clients using specialized component subsystems (e.g. hardware, software, networking and storage products) • 5+ years working with GSI (Global Systems Integrator) partner channel sales • 10+ years working in partner sales and at least 3 years in a specialized vertical requiring the sub integration of global systems. • Proven track record in a value consulting selling
• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! • Every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. • If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Apply NowNovember 26
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🇺🇸 United States – Remote
💵 $168.2k - $200k / year
💰 Post-IPO Debt on 2019-06
⏰ Full Time
🔴 Lead
👔 Director
🦅 H1B Visa Sponsor