
5001 - 10000 employees
Founded 1991
âď¸ SaaS
đ¤ Artificial Intelligence
đĄ Telecommunications
SaaS ⢠Artificial Intelligence ⢠Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
đ March 16
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5001 - 10000 employees
Founded 1991
âď¸ SaaS
đ¤ Artificial Intelligence
đĄ Telecommunications
SaaS ⢠Artificial Intelligence ⢠Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
⢠Establish and manage relationships inside NiCE partner ecosystem to drive strategic initiatives that deliver profitable revenue growth, innovation, and market expansion ⢠Responsible for architecting multivendor solutions into a whole and ensuring that those subsystems function together ⢠Collaborate with and support NiCE Partner Alliance Leaders on their partnership growth initiatives ⢠Effectively build and manage ongoing relationships with partner executives, sales and client account teams ⢠Lead training and enablement for partners on NiCE company products, services, and Go-To Market ⢠Lead efforts to scale our partner sales activities, including pipeline generation and management ⢠Engage with clients onsite to establish various use cases and quantify the value behind them. ⢠Hold in-depth, value-oriented conversations with government agency leadership, architects, and line-of-business users.
⢠Expert level account management and partnership skills ⢠Expert level account management of clients using specialized component subsystems (e.g. hardware, software, networking and storage products) ⢠5+ years working in partner channel sales ⢠10+ years working in partner sales and at least 3 years in a specialized vertical requiring the sub integration of global systems. ⢠Proven track record in a value consulting selling ⢠Government business and financial modeling experience for GSI solutions ⢠Knowledge of the Cala/LATAM partner ecosystem and business envirnoment
⢠Join an ever-growing, market disrupting, global company ⢠Fast-paced, collaborative, and creative environment ⢠Endless internal career opportunities across multiple roles, disciplines, domains, and locations
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