
SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
August 19
🇬🇧 United Kingdom – Remote
⏰ Full Time
🟠 Senior
🔴 Lead
🚨 AML and Financial Crime
🇬🇧 UK Skilled Worker Visa Sponsor

SaaS • Artificial Intelligence • Telecommunications
NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.
• You will be responsible for the AML Sales Strategy for the EMEA region and drive the AML business, pipeline and booking. • Function as the AML SME for the Actimize Direct Sales team as well as our Customers and Prospects. • Liaise with internal Actimize teams (Product, services, SMEs) to identify industry trends, identify new offerings and align sales strategy/sales campaigns. • Understanding the market and our customer’s focus and needs to drive the Actimize AML Strategy for EMEA.
• 10+ years of Experience in Financial Crime/AML at a Financial Institution, Software Vendor or industry consulting roles • Experience in selling or implementing enterprise application software solutions (application plus services). Ideally payment processing solutions to compliance/operational risk departments in the brokerage/banking/insurance industries. • Experience selling complex software with a long sales cycle • Ability to position the Company, its products and services in the marketplace vis-à-vis competitor. • Familiar with revenue recognition • Contract negotiation skills and experience • Excellent communication (written/presentation) and interpersonal skills • Proactive and customer-focused • You will have an advantage if you also have: • Experience/knowledge of Actimize solutions. • Experience selling or implementing AML products is a plus
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