Junior Software Packaging Engineer

🕒 Yesterday

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NinjaOne

1001 - 5000 employees

☁️ SaaS

🔒 Cybersecurity

🤝 B2B

SaaS • Cybersecurity • B2B

NinjaOne is an automated, cloud-native endpoint management platform that provides remote monitoring and management (RMM), patch management, mobile device management (MDM), backup, remote access, and unified reporting for MSPs and IT departments. The SaaS product uses a single lightweight agent and centralized console to manage Windows, macOS, Linux, servers, VMs, and mobile devices, and includes security-focused features (autonomous patching, encrypted backups, FedRAMP and SOC compliance) and integrations and APIs to streamline IT operations and automate workflows.

📋 Description

• Build high-quality software packages for our patching platform, including installer metadata, detection logic, and automation scripts. • Analyze vendor installers (MSI, EXE, custom frameworks) to determine silent install parameters, upgrade behavior, and OS compatibility. • Automatically detect new software versions from vendor websites. • Develop endpoint-side scripts to download, install, upgrade, and verify third-party applications. • Research vendor release patterns, installer technologies, and best practices for secure and reliable patching. • Define and maintain packaging standards that improve consistency, reliability, and security across all supported applications. • Continuously enhance our package catalog to reflect evolving IT and security requirements. • Build one-off or urgent automation scripts in response to emerging vulnerabilities, vendor changes, or customer needs. • Troubleshoot packaging issues, installer failures, and automation edge cases. • Partner with Support and Engineering teams to resolve customer-impacting issues quickly and effectively.

🎯 Requirements

• 2 to 3 years of professional experience in a software development, scripting, or technical IT role. • Familiarity operating at the Windows OS level: registry structure (HKLM/HKCU, including how WOW6432Node redirects 32-bit apps on 64 bit systems), file system layout and permissions, and how services and processes work. • Experience with Scripting languages or OOP languages • Working knowledge of Git • Comfortable using AI coding assistants like Copilot or Claude as part of your normal workflow. • Hands on PowerShell experience is a nice to have. • Some exposure to macOS packaging or Zsh scripting. • Exposure to endpoint management platforms. • Exposure to CI/CD pipelines. • Familiarity with a unit testing framework. • Exposure to VM based software validation workflows.

🏖️ Benefits

• medical, dental, and vision insurance • 401(k) plan • unlimited PTO • opportunity for growth and advancement

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