Care Transformation Coach

Job not on LinkedIn

🕒 June 22

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $87.3k - $119.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Coach

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NJM Insurance Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1913

Insurance

NJM Insurance Group is a well-established insurance provider offering a range of personal and commercial insurance products. Their services include auto, homeowners, renters, condo, commercial auto, and business insurance, with a focus on exceptional customer satisfaction and claims experience. NJM is recognized for its outstanding auto claims experience by J. D. Power and is committed to serving customers in states like Connecticut, Maryland, New Jersey, Ohio, and Pennsylvania. The company prides itself on being straightforward and customer-focused, without jingles or mascots, offering trusted insurance solutions and multiple discount opportunities for various policies.

📋 Description

• Performs data interpretation and analysis, performance reviews and readiness assessments to determine strategies, workflows and tactics to result in care transformation to meet performance indicators and achieve the triple aim • Designs high-quality action and/or project plans to drive value-based initiatives, including the development of projects to support strategic partners with the identification of needs, project implementation, monitoring and refinement • Focuses strategically with stakeholders to assist with the identification and prioritization of goals to enhance care delivery, cost reduction and improve quality • Chairs or participates on specific internal and external core teams and/or work streams to offer background expertise to support transformation efforts for strategic partners • Leads the creation and facilitation of individual, customized Value-Based trainings, including in-services, Webinars • Offers train the trainer sessions to expand transformation activities across a broader audience • Creates and facilitates the appropriate use of educational materials considering health literacy for internal and external partners (e.g. Value-Based programs, motivational interviewing, etc.) to drive learning collaboration and healthcare delivery transformation to focus on population health • Develops and implements the use of customized tools to support performance improvement • Examines and conveys data, project findings/results and action plans to internal and external stakeholders • Utilizes best practices to collaborate and optimize continuous improvement processes among Value-Based partners • Works and builds upon collaboratively with internal and external stakeholders to identify cultural change needs that can support synergy among the value-based programs • Participates with internal and external teams to develop and communicate key performance indicators to monitor adherence to best practices and achievement of member outcomes • Maintains superior relationships with various strategic partners, including health care providers, facilities and other health care stakeholders throughout New Jersey

🎯 Requirements

• High School Diploma/GED required • Bachelor degree in Healthcare Management or related field preferred or relevant experience in lieu of degree • Requires minimum five (5) years clinical experience in a healthcare setting: health plan, hospital, physician practice • Prefer an RN, Licensed clinical social worker, or Master of Public Health • Requires direct experience with disease management/preventative management programs/population health • Requires direct experience with using data analysis to drive population health management and process improvement • Requires experience in continuous quality improvement/quality management/rapid cycle improvement • Requires direct experience with behavioral coaching or motivational interviewing preferred • Prefer project management experience • Additional licensing, certifications, registrations: Licensed RN or SW preferred • Requires an active NJ Drivers License

🏖️ Benefits

• Comprehensive health benefits (Medical/Dental/Vision) • Retirement Plans • Generous PTO • Incentive Plans • Wellness Programs • Paid Volunteer Time Off • Tuition Reimbursement