Specialist, Change Management & Business Readiness

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🔥 48 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $109.6k - $149.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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NJM Insurance Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1913

Insurance

NJM Insurance Group is a well-established insurance provider offering a range of personal and commercial insurance products. Their services include auto, homeowners, renters, condo, commercial auto, and business insurance, with a focus on exceptional customer satisfaction and claims experience. NJM is recognized for its outstanding auto claims experience by J. D. Power and is committed to serving customers in states like Connecticut, Maryland, New Jersey, Ohio, and Pennsylvania. The company prides itself on being straightforward and customer-focused, without jingles or mascots, offering trusted insurance solutions and multiple discount opportunities for various policies.

📋 Description

• Lead enterprise change management and adoption planning efforts for service transformation initiatives across Operations • Ensure organizational readiness, stakeholder alignment, effective communication, and sustainable adoption of business and technology changes • Develop and execute comprehensive change management strategies that minimize disruption, mitigate risk, and maximize business value • Conduct stakeholder assessments and impact analyses to identify change impacts and readiness needs • Coordinate technology releases and operational changes impacting business units • Identify operational risks associated with business and technology changes • Measure change adoption, stakeholder engagement, and implementation effectiveness

🎯 Requirements

• High School Diploma or GED • Minimum of 5–8 years of experience in Change Management, Organizational Readiness, Business Transformation, Program Management, or a related field • Demonstrated ability to lead organizational change initiatives and drive user adoption • Proven ability to build relationships and influence stakeholders at all levels of the organization • Strong understanding of change management methodologies, tools, and best practices • Excellent written, verbal, and presentation skills • Strong ability to identify, assess, and mitigate business and operational risks associated with change • Strong organizational skills with the ability to manage multiple initiatives simultaneously • Results-oriented mindset with a focus on adoption, sustainability, and process improvement

🏖️ Benefits

• Comprehensive health benefits (Medical/Dental/Vision) • Retirement Plans • Generous PTO • Incentive Plans • Wellness Programs • Paid Volunteer Time Off • Tuition Reimbursement