Billeting Supervisor – Rotational

Job not on LinkedIn

🔥 13 hours ago

🐻 Alaska – Remote

🐻 Alaska – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Supervisor

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NMS

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1974

🍽️ Food & Beverage

📦 Logistics

🏥 Healthcare

Food & Beverage • Logistics • Healthcare

NMS is an Alaska Native-owned, certified Minority Business Enterprise that provides essential support services across Alaska and North America. For 50 years the company has delivered environmental services, facilities management, food and remote camp services, security, and tribal services to industrial, governmental, and community clients. NMS emphasizes a client-centered approach and local partnership while operating at enterprise scale.

📋 Description

• Supervise and coordinate daily billeting operations to ensure efficient lodging services and compliance with company and client requirements. • Lead, train, mentor, and evaluate billeting personnel, providing guidance and support to ensure operational excellence. • Assign personnel accommodations across multiple remote camp locations while maximizing occupancy and operational efficiency. • Oversee travel logistics and coordination for operations personnel, ensuring accuracy and timely execution of travel arrangements. • Develop and maintain work schedules, rotations, and staffing plans to meet operational demands. • Monitor billeting office workflows and ensure timely completion of administrative tasks, reports, and documentation. • Review and approve routine billeting records, room assignments, occupancy reports, and other operational documentation. • Serve as the primary point of contact for escalated customer service issues and resolve concerns in a professional and timely manner. • Maintain effective communication with senior management, contractors, clients, vendors, and camp personnel. • Ensure accurate utilization of billeting and travel management software systems and provide troubleshooting support when necessary. • Identify, evaluate, and communicate software or system issues to management, IT support, and vendors. • Analyze occupancy trends, staffing needs, and operational metrics to recommend process improvements and increase efficiency. • Ensure incoming mail, packages, and correspondence are managed and distributed promptly. • Promote and enforce company policies, procedures, safety standards, and client requirements. • Conduct audits and quality assurance reviews of billeting processes to maintain service standards and compliance. • Participate in hiring, onboarding, training, performance management, and disciplinary processes for billeting staff. • Support budget adherence and resource management within the billeting function. • Perform other duties as assigned in support of departmental and operational objectives.

🎯 Requirements

• High school diploma or equivalent. • Minimum five (5) years of directly related billeting supervisory experience. • Valid driver’s license and acceptable driving record for the past three (3) years to be eligible under company vehicle insurance policy. • Ability to operate in a climate of confidentiality requiring professionalism and discretion. • Ability to effectively operate general office equipment, PC’s and type at least 45 words per minute. • Must successfully complete all pre-employment requirements, which may include a criminal background check, drug screening, physical examination, fit-for-duty assessment, and hearing test. • Must be able to live in dormitory style settings and meet cleanliness requirements of the remote camp.

🏖️ Benefits

• Excellent customer service skills. • Reliable and dependable attendance in a remote setting. • Must meet and adhere to all safety guidelines and regulations set forth by the company and client. • Must have intermediate experience working with Microsoft Word and Excel.