Hotel Assistant General Manager – Qavartarvik Customer Lodge

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🔥 4 minutes ago

🐻 Alaska – Remote

🐻 Alaska – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

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NMS

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1974

🤝 B2B

🔐 Security

🏢 Enterprise

B2B • Security • Enterprise

NMS is an Alaska Native-owned, certified Minority Business Enterprise that provides essential support services across Alaska and North America. For 50 years the company has delivered environmental services, facilities management, food and remote camp services, security, and tribal services to industrial, governmental, and community clients. NMS emphasizes a client-centered approach and local partnership while operating at enterprise scale.

📋 Description

• Manages and coordinates with the General Manager the many functions of a hotel • Oversees all aspects of the hotel operations including guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development • Provides the highest quality of service to the customer • Ensures budgeted revenues and profits are achieved • Interprets company policies and provides a safe working environment by ensuring compliance with safety programs and job safety analysis • Ensures adherence to the Guarantee of Fair Treatment policy • Monitors staff training activities to improve efficiency and ensure conformance with standard procedures and practices • Leads, directs and communicates with staff to keep them informed and motivated • Coaches and counsels’ employees to encourage positive behaviors and correct negative behavior • Handles a wide variety of employee related matters such as general employment issues, paperwork, PAN’s, training, etc. • Monitors and resolves various guest service trends and issues • Performs a variety of sales duties and activities • Conducts various property inspections to ensure compliance with applicable standards • Makes sure all assigned equipment is maintained in compliance with service standards • Acts as primary contact for vendors for supplies • Handles a variety of food and beverage services and functions • Ensures that the responsibilities, authorities, and accountability of all assigned employees are defined and understood • Promotes teamwork and employee morale • Analyzes and resolves work problems or assists employees in solving work problems • Assists in moving luggage, packages, furniture, etc. which may weigh up to 50 pounds. • Embraces and drives the CARES program with all staff • Other related managerial duties may also be assigned/required

🎯 Requirements

• High School Diploma or GED Equivalent • Documented progressive hotel experience with at least 4 years of Management experience in hotels of a similar size and caliber • Minimum of five (5) years of work experience in hotels • At least two years of direct Housekeeping Manager experience • At least two years of direct Front Desk Manager experience • Contract requires candidate to get a flu shot pre-hire and annually thereafter • Proficient computer aptitude including advanced skillset in Microsoft office programs • Valid driver's license with a clean driving record for the past 3 years

🏖️ Benefits

• Salary DOE & FEHB Benefits • 4x4 ROT/Housing/Meals • Client provided manager housing • Roundtrip, coach, airfare between Anchorage, AK and Bethel, AK