Senior Technical Account Manager

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Akamai Technologies

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

Cloud Computing • Cybersecurity • Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

📋 Description

• Owning the technical relationship with customers from onboarding through renewal • Delivering technical deep-dives and custom product demonstrations to both security teams and executive-level decision-makers. • Familiarizing yourself with customer environments, requirements, and milestones in order to help drive value • Keeping clients regularly updated on new security features, updates, and the overarching product roadmap • Partnering with Akamai's internal Product, Engineering, and Support teams to expedite bug fixes and requested features • Driving successful product adoption by aligning platform capabilities with client security goals, ensuring measurable value, reduced API risk exposure, and high annual renewal rates

🎯 Requirements

• Have good understanding of common API vulnerabilities (such as the OWASP API Security Top 10), indicators of compromise, and web application attack patterns • Possess understanding of AppSec principles and how they integrate into the software/application development lifecycle (SDLC) • Have experience with HTTP/HTTPS protocols, REST/GraphQL API architectures, and robust authentication/authorization mechanisms (OAuth 2.0, OIDC, JWT, SAML, and API keys) • Have experience and a successful track record in the security industry with large enterprise customers • Have excellent knowledge and experience with a wide variety of cloud and cybersecurity solutions • Have excellent written and verbal communication, listening, and presentation skills

🏖️ Benefits

• We support your health, well-being, finances, and life beyond work. See our benefits. • FlexBase adapts to your job's needs • Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work. We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.