Server Tech Services Engineer

🔥 3 minutes ago

🇲🇾 Malaysia – Remote

⏰ Full Time

🟢 Junior

👷🏻‍♀️ Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Akamai Technologies

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

Cloud Computing • Cybersecurity • Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

📋 Description

• Diagnose hardware and network issues remotely on Akamai servers across APJ • Facilitate server repairs with ISPs and Field Engineers • Coordinate the return of Akamai equipment to warehouses and vendors • Work with Hardware Engineering to identify and resolve hardware issues after deployment • Monitor hardware failure patterns and proactively report them to Hardware Engineering and vendors • Manage Akamai's hardware assets

🎯 Requirements

• Bachelor's Degree (or equivalent) in technology or related field or relevant Professional Experience • 1+ years of hands-on network and server hardware experience in fault diagnosis • Basic knowledge of server hardware technologies such as hard drives, RAMs, motherboards, and RAID • Basic knowledge of Layer 1 and 2 troubleshooting, the OSI Model, and Unix/Linux command-line interface (CLI) • Exposure to data center technologies and infrastructure • Ability to maintain good working relationships with internal and external stakeholders, third-party service providers, and vendors • Exceptional analytical skills and ability to systematically gather relevant information to troubleshoot and resolve issues • Ability to occasionally work non-office hours

🏖️ Benefits

• Benefits supporting health, well-being, finances, and life beyond work • FlexBase flexible work arrangements: work at home, in an office, or a combination of both