Technical Support Engineer II

November 3

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Akamai Technologies

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Cloud Computing • Cybersecurity • Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

📋 Description

• Learning and gaining in depth experience in Akamai's Guardicore Segmentation, zero trust network security. • Working as a trusted support partner to resolve customer questions and issues. • Owning the problem resolution and collaborating with internal teams. • Leading investigations on Akamai's Guardicore Segmentation and Zero Trust product for customers. • Analyzing existing technical issues on Akamai's Guardicore Segmentation, Zero Trust product, proposing solutions to prevent issues.

🎯 Requirements

• Have 5+ years of experience and a bachelor's degree in computer science/Engineering • Have experience providing technical solutions & support to B2B customers. • Have knowledge of the technologies: Linux Operating System (Mandatory), Basic Networking, Virtualization, Cloud Technologies. • Have high availability and a responsiveness mindset. • Have Basic knowledge of any Scripting Languages like Bash, PowerShell, and Python

🏖️ Benefits

• Your health • Your finances • Your family • Your time at work • Your time pursuing other endeavors