Technical Writer

🕒 May 28

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Akamai Technologies

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

💰 Post-IPO Equity on 2001-07

Cloud Computing • Cybersecurity • Content Delivery

Akamai Technologies is a leading cloud services provider that specializes in delivering security, cloud computing, and content delivery solutions. It offers a range of services such as API security, DDoS protection, and performance optimization for web applications, ensuring secure and reliable user experiences. With a robust global infrastructure, Akamai empowers businesses to streamline their digital presence while safeguarding against various cyber threats and enhancing application performance.

📋 Description

• Working closely with product managers and engineers to plan user-assistance projects, anticipate documentation needs, solve problems • Driving documentation projects through the complete development cycle, with the help and guidance • Taking care of scope deliverables, set schedules, talk to subject matter experts, write, edit, and produce • Learning and mastering new documentation tools, methods, and delivery mechanisms as the work requires • Creating and maintaining all types of technical documentation and application content aimed at Akamai customers • Creating UI text and in-app guidance to help customers navigate through Akamai products and • Understanding user goals and working with cross-functional teams to scope the user assistance deliverables

🎯 Requirements

• Possess excellent communication and writing skills in English • Have analytical skills to process complex technical information • Be capable of writing clear, concise, and engaging copy that guides users through product experiences • Be familiar with content development tools and have a solid understanding of Markdown • Have experience writing UI text, in-app guidance, product documentation, and API documentation • Have a desire to stimulate yourself and learn new skills

🏖️ Benefits

• Professional development opportunities • Development opportunities available, from programs such as GROW and Mentoring • Internal events like the APEX Expo • Tools such as Linkedin Learning