Senior Technical Customer Engineer

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April 8

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Nordson Corporation

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Manufacturing • Industrial • Engineering

Nordson Corporation is a global leader in precision technology solutions, specializing in the manufacturing of fully-integrated systems, aftermarket parts, and consumables. Founded in 1954 and headquartered in Westlake, Ohio, Nordson serves various industries including consumer durable, non-durable, industrial, medical, and electronics. The company offers a diverse range of products and solutions, from adhesive dispensing systems to medical devices and semiconductor inspection systems. With operations in over 35 countries, Nordson is known for world-class precision engineering that supports critical applications in fields such as aerospace, agriculture, automotive, and more.

5001 - 10000 employees

Founded 1954

📋 Description

• Provide technical, application, and troubleshooting support to the field. • Follow up the industrial and competitors’ technical development. • Conduct technical training internally & externally with Product Business Unit teams. • Work closely with sales and marketing groups to achieve corporate sales goal in alignment with corporate strategy. • Communicate & feedback on customers’ requirements for new products. • Follow up the industrial and competitors’ technical development. • Routine management and follow up of technical matters. • Prepare equipment for customer attended demonstration. • Support trade show and sales presentation. • Strengthen technical communication with parent companies and sister companies. • Define testing plan or testing requirements with customer’s technical department or end user. • Gather and tabulate technical data and invention of dispensing processes directly for new market. • Collect and analyze competitor’s technical data. • Use testing technology and internal analysis technology to optimize product’s application by customer, and offer input to R&D department. • Write and present test reports to both internal and external customers with clear, concise data. • Participate and take on additional assignments and projects as required.

🎯 Requirements

• Provide technical, application, and troubleshooting support to the field. • Follow up the industrial and competitors’ technical development. • Conduct technical training internally & externally with Product Business Unit teams. • Work closely with sales and marketing groups to achieve corporate sales goal in alignment with corporate strategy. • Communicate & feedback on customers’ requirements for new products. • Follow up the industrial and competitors’ technical development. • Routine management and follow up of technical matters. • Prepare equipment for customer attended demonstration. • Support trade show and sales presentation. • Strengthen technical communication with parent companies and sister companies. • Define testing plan or testing requirements with customer’s technical department or end user. • Gather and tabulate technical data and invention of dispensing processes directly for new market. • Collect and analyze competitor’s technical data. • Use testing technology and internal analysis technology to optimize product’s application by customer, and offer input to R&D department. • Write and present test reports to both internal and external customers with clear, concise data. • Participate and take on additional assignments and projects as required.