Senior Dynamics 365 Architect

🔥 51 minutes ago

💃 Latin America – Remote

⏰ Full Time

🟠 Senior

🏛️ Architect

👻 Ghost score 10%

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Nortal

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Nortal is a strategic partner specializing in transformation services for governments, healthcare institutions, and businesses. With over 25 years of experience, Nortal employs a unique seamless methodology to deliver world-class digital solutions that enhance efficiency and user experiences. They focus on tackling complex challenges across various industries, including public sector, healthcare, financial services, and telecommunications, ensuring that clients can successfully navigate the demands of a rapidly evolving economic landscape.

📋 Description

• Design, develop, and implement advanced customizations within Dynamics 365 Sales (Premium) • Extend and tailor platform capabilities using plugins, workflows, custom APIs, and client-side scripting • Customize and enhance AI-driven sales features to align with business processes and goals • Maintain high-quality, scalable, and secure code following Microsoft best practices • Customize and optimize Sales Close Agent and Lead Qualification Agents • Configure and enhance Predictive Lead and Opportunity Scoring models • Implement and extend Conversation Intelligence features for call analysis and insights • Leverage and customize Sales Insights to improve forecasting, pipeline visibility, and sales performance • Utilize Copilot in Dynamics 365 Sales and Microsoft Sales Copilot (Viva Sales) to enhance productivity, automate workflows, and generate actionable insights • Collaborate with stakeholders, business stakeholders, sales teams, and technical leadership to align AI capabilities with sales strategies and KPIs • Integrate Dynamics 365 with external systems using APIs, Azure services, and middleware • Ensure proper data flow, governance, and consistency across systems • Support data modeling and optimization for performance and scalability • Contribute to solution architecture and technical design decisions

🎯 Requirements

• Bachelor's Degree in Computer Science, Engineering, or a related field • 5+ Years of experience working with Dynamics 365 development • Strong experience with Dynamics 365 Sales Premium features and AI capabilities • Hands-on experience customizing Sales Close Agent, Lead Qualification Agents, Predictive Scoring (Leads & Opportunities), Conversation Intelligence, and Sales Insights • Experience with Copilot in Dynamics 365 Sales and Microsoft Sales Copilot (Viva Sales) • Experience with integrations using APIs and Azure services • Advanced English Level is required • Experience with plugins, workflows, custom APIs, and client-side scripting • Knowledge of Microsoft best practices for secure, scalable code • Knowledge of data modeling, governance, and system optimization

🏖️ Benefits

• Competitive USD salary • Full remote work, with coworking spaces across LATAM if you want to meet the team in person • Paid time off under your country's rules, at full salary • National holidays • Sick leave, no stress attached • A yearly refundable credit for health and well-being • A day off for your birthday • Coffee breaks, tech talks, and games with the LATAM team • People Care team support with time off and wellness

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