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Novartis

10,000+ employees

Founded 1996

💊 Pharmaceuticals

🧬 Biotechnology

⚕️ Healthcare Insurance

Pharmaceuticals • Biotechnology • Healthcare Insurance

Novartis is an innovative medicines company dedicated to reimagining medicine to improve and extend people’s lives. With a presence in over 250 million patients worldwide, Novartis focuses on harnessing scientific breakthroughs to develop transformative, high-value treatments in areas such as cardiovascular, renal and metabolic diseases, immunology, neuroscience, and oncology. The company is committed to diversity, equity, and inclusion, and aims to create a positive impact through societal contributions and environmental sustainability efforts. Furthermore, Novartis engages in research collaborations and embraces modern technology platforms to advance their research and development capabilities, making them a leader in the global healthcare industry.

📋 Description

• Lead the development and execution of a comprehensive product and disease training strategy, fully aligned with marketing positioning, brand priorities, and customer engagement goals • Partner closely with Customer Engagement, Marketing, and other customer-facing teams to capture insights and integrate them into training plans and curriculum design • Collaborate with the Customer Engagement (CE) Skills Training team to refine and deliver new hire and ongoing training experiences that support readiness and long-term success • Serve as an active member of product functional leadership teams, providing strategic input and training perspective across the organization • Lead the design and evolution of product training curricula by working cross-functionally with internal partners and external vendors, ensuring content reflects market dynamics and learner needs • Conduct ongoing needs assessments using customer feedback, field insights, and subject matter expertise to continuously inform and strengthen training strategy • Ensure all training materials meet compliance, legal, and regulatory requirements and receive appropriate internal approvals • Develop and deliver national and district meeting content in partnership with brand teams to reinforce strategy, capability, and confidence • Drive sustainability and impact by defining metrics, tracking KPIs, and leveraging pre and post training insights in collaboration with Technology and Operations partners • Partner with Customer Engagement (CE) Operations to ensure customer-facing associates complete required product certifications and remain current on training expectations

🎯 Requirements

• Bachelor’s degree required from 4-year college or university • 6+ years of experience in sales training, with a strong track record of designing and delivering impactful learning experiences • 2+ years sales experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams • Recent experience applying AI-enabled or innovative instructional design approaches to enhance learning effectiveness and engagement • Strong understanding of brand strategy and execution, paired with solid clinical and therapeutic knowledge • Demonstrated sales acumen and business mindset, with the ability to connect training outcomes to real-world performance and results • Excellent communication, facilitation, problem-solving, and influencing skills, with the ability to synthesize complex information into clear recommendations • Proven ability to lead through collaboration – building trust, influencing without authority, and thriving in large, cross-functional teams

🏖️ Benefits

• health, life and disability benefits • a 401(k) with company contribution and match • a variety of other benefits • generous time off package including vacation, personal days, holidays and other leaves

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