Novatos AI
2 - 10 employees
🤖 Artificial Intelligence
🏥 Healthcare
☁️ SaaS
Artificial Intelligence • Healthcare • SaaS
Novatos AI is a next‑generation artificial intelligence agency focused on helping dental clinics convert website visitors into booked patients using HIPAA-compliant AI chatbots and automation. Their offering includes instant chatbot engagement to answer patient questions and guide bookings, automated reminders and confirmations to reduce no-shows, 24/7 patient support, and integrations with existing practice management systems. They advertise quick setup (48 hours), affordable monthly plans, and services such as custom chatbots, workflow automation, voice agents, social media bots, and website integration aimed at improving bookings, saving staff time, and enhancing patient experience.
Technical Support Analyst
Likely ghost job
🕒 July 27
🗣️🇧🇷🇵🇹 Portuguese Required
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Novatos AI
2 - 10 employees
🤖 Artificial Intelligence
🏥 Healthcare
☁️ SaaS
Artificial Intelligence • Healthcare • SaaS
Novatos AI is a next‑generation artificial intelligence agency focused on helping dental clinics convert website visitors into booked patients using HIPAA-compliant AI chatbots and automation. Their offering includes instant chatbot engagement to answer patient questions and guide bookings, automated reminders and confirmations to reduce no-shows, 24/7 patient support, and integrations with existing practice management systems. They advertise quick setup (48 hours), affordable monthly plans, and services such as custom chatbots, workflow automation, voice agents, social media bots, and website integration aimed at improving bookings, saving staff time, and enhancing patient experience.
📋 Description
• Guide customers through product installation and initial use • Liaise with relevant teams to support customers until they are able to use the product • Conduct daily follow-ups with customers and the teams responsible for resolving issues • Report potential issues identified during customer onboarding or support interactions
🎯 Requirements
• Fluency in English (Level 5) • Availability to work under a CLT employment contract
Apply NowSimilar Jobs
🕒 July 22
Amazon Connect Support Engineer maintaining AWS-based CCaaS and contact center environments for global clients. Focused on system reliability, monitoring, and troubleshooting within a multicultural team.
🕒 July 21
Support Level 3 Analyst specializing in Microsoft Copilot Studio. Managing complex incidents related to Agentic AI solutions ensuring stability and reliability.
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 July 14
Senior Technical Support Engineer managing critical customer issues in Brazil. Engaging in troubleshooting for SIEM and cloud security with cross-functional collaboration.
🕒 June 23
Senior Engineer leading system support and incident management at Wave, ensuring stability and performance while developing junior analysts. Working in a fully remote setup with a focus on technical leadership.
🗣️🇧🇷🇵🇹 Portuguese Required
🕒 May 27
Support Engineer providing end-to-end technical support for Sardine’s API-driven fraud prevention platform. Collaborating with customers, engineers, and third-party providers to resolve issues effectively.
