
201 - 500 employees
Founded 2019
🤝 B2B
👥 B2C
☁️ SaaS
B2B • B2C • SaaS
NPS Prism is a customer experience (CX) benchmarking platform developed by Bain & Company, designed to provide insights that help businesses enhance their customer journeys. The platform allows business leaders to access real-time data, benchmarking metrics, and tailored insights to make informed decisions about customer experience improvements. With a global dataset and customer feedback from various industries, NPS Prism helps companies understand their performance relative to competitors and identify impactful areas for enhancement in customer satisfaction.
🔥 5 minutes ago
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201 - 500 employees
Founded 2019
🤝 B2B
👥 B2C
☁️ SaaS
B2B • B2C • SaaS
NPS Prism is a customer experience (CX) benchmarking platform developed by Bain & Company, designed to provide insights that help businesses enhance their customer journeys. The platform allows business leaders to access real-time data, benchmarking metrics, and tailored insights to make informed decisions about customer experience improvements. With a global dataset and customer feedback from various industries, NPS Prism helps companies understand their performance relative to competitors and identify impactful areas for enhancement in customer satisfaction.
• Manage database infrastructure • Ensure security, integrity, and performance of databases • Design, install, configure, and maintain SQL Server databases • Monitor database performance and optimize SQL queries • Develop and manage database security • Perform regular database backups and recovery testing • Automate database processes and implement monitoring tools • Troubleshoot database-related issues • Implement and maintain high availability (HA) solutions • Stay updated with latest advancements in database technologies
• Bachelor's degree in computer science, information technology, or a related field. • 7+ years of experience as an SQL Database Administrator. • Expertise in SQL Server (2016/2019/2022) and Azure SQL. • Strong proficiency in T-SQL, stored procedures, indexing, and query optimization. • Knowledge of backup and recovery strategies, high availability solutions (Always On, Mirroring, Replication). • Strong analytical, troubleshooting, and problem-solving skills. • Excellent communication, leadership, and teamwork abilities. • Familiarity with cloud database services (Azure, AWS RDS) is preferred. • Experience with SSIS, SSRS, and SSAS is a plus. • Experience with Databricks SQL Warehousing is a plus • Experience with DB Migration is a plus, specially from one cloud to another
• Collaborative work culture • Ambitious team • Professional development opportunities • Diversity and inclusion
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