Reservations Agent, German & English Speaking

Job not on LinkedIn

🔥 2 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟢 Junior

✨ Reservations Agent

🚫👨‍🎓 No degree required

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Numa

WebsiteLinkedInAll Job Openings

201 - 500 employees

📦 Logistics

💼 Consulting

📣 Marketing

Logistics • Consulting • Marketing

Numa is a hospitality company that offers a modern travel experience by providing rooms and fully furnished apartments in Europe's most popular cities such as Amsterdam, Berlin, Barcelona, Prague, Rome, and Vienna. Numa properties are located in central neighborhoods, designed with unique aesthetics and equipped with essential amenities like high-speed WiFi and contactless check-in. Aimed at short and long stays, Numa caters to both leisure and business travelers with flexible booking options and provides a digital experience that enhances convenience through features like self-check-in and travel updates. Numa members enjoy additional benefits such as discounts and last-minute cancellations, enhancing their overall travel experience.

📋 Description

• Handle incoming corporate and group enquiries via email and phone in a timely and professional manner • Create and send tailored offers using online quotation tools • Process and manage group booking requests, ensuring accuracy and clear communication • Liaise with Guest Support, Operations, Revenue Management, and Finance • Maintain updated records in reservation and CRM systems • Support corporate clients, group bookings, and individual requests while ensuring a smooth booking process

🎯 Requirements

• Excellent written and verbal communication skills in both English and German (C1 level required) • At least 1 year of experience in hotel reservations, front office, or a similar hospitality function • Meticulous attention to detail and commitment to operational excellence • Customer-first mindset and passion for delivering outstanding service behind the scenes • Strong organizational skills and ability to manage multiple enquiries and priorities effectively • Team-oriented attitude and ability to thrive in a collaborative work environment

🏖️ Benefits

• Opportunities for professional growth and a fulfilling career path • Complimentary stay at a Numa property • Exclusive discounts on Numa apartments for friends and family • Team-building events with a global community of colleagues