
Telecommunications • B2B • SaaS
NUWAVE Communications, Inc. is a leading provider of telecommunications solutions that empowers businesses by simplifying their unified communications (UC) lifecycle management through its innovative cloud platform known as iPILOT. The company offers extensive support for Microsoft Teams, Zoom Phone, and Webex Calling, facilitating seamless integration of various communication services. With over 20 years of experience, NUWAVE aims to improve operational efficiencies and ensure privacy, security, and compliance for its clients through comprehensive lifecycle management and advanced telecommunications services.
September 4

Telecommunications • B2B • SaaS
NUWAVE Communications, Inc. is a leading provider of telecommunications solutions that empowers businesses by simplifying their unified communications (UC) lifecycle management through its innovative cloud platform known as iPILOT. The company offers extensive support for Microsoft Teams, Zoom Phone, and Webex Calling, facilitating seamless integration of various communication services. With over 20 years of experience, NUWAVE aims to improve operational efficiencies and ensure privacy, security, and compliance for its clients through comprehensive lifecycle management and advanced telecommunications services.
• Design and maintain AWS cloud networking architectures: VPCs, Direct Connect, Transit Gateway, CloudWAN, BGP • Manage hybrid cloud connectivity between AWS and on-prem data centers • Use Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or AWS CDK • Maintain and enhance CI/CD pipelines (GitHub Actions, CodePipeline, etc.) • Monitor, troubleshoot, and optimize network and cloud performance and security • Collaborate with Sales to assess and design customer connectivity solutions involving physical NNIs/Direct Connect circuits and AWS Direct Connect (Hosted or Dedicated) • Assist in quoting and solution design, including bandwidth planning, region availability, and high-availability scenarios • Serve as a technical point of contact for pre-sales customer calls related to cloud connectivity • Translate technical cloud networking requirements into business-aligned deliverables • Provide pre-sales and quoting support; work closely with Sales and Product teams • Some on-call work (weekends/holidays) may be required
• 3–5+ years in a DevOps, Cloud Networking, or Sales Engineering role with strong AWS experience • Deep understanding of AWS networking services, including: Direct Connect, Transit Gateway, CloudWAN, BGP, VPN • Experience supporting or working alongside Sales or Product teams on quoting or solution design • Hands-on proficiency with Terraform, CloudFormation, or CDK for infrastructure provisioning • Solid scripting skills (Python, Bash, etc.) • Excellent communication and customer-facing skills • Based in Ireland or Australia and able to work independently in a remote-first environment • Highly organized, strategically focused, detail oriented • Experience with handling and maintaining highly confidential information • Ability to work from home with little supervision • Proficient in the use of MS Office, Internet, e-mail and collaboration • Fast learner with a "get it done" attitude • Some on-call work (weekends/holidays) may be required • Preferred: AWS Certified DevOps Engineer – Professional; AWS Certified Advanced Networking – Specialty • Preferred: Familiarity with Layer 2 and Layer 3 interconnects, colocation ecosystems, and physical cross-connect processes • Preferred: Experience with hybrid DNS, security groups, routing policies, and multi-region cloud design • Preferred: Prior experience working with quoting systems or product management tools is a plus
• Computer/Laptop (supplied) YES • Internet Connection NOTE YES • Mobile Phone YES • Remote-first environment / ability to work from home
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