Senior Customer Technical Program Manager – Software Platforms

🕒 May 20

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of NVIDIA

NVIDIA

10,000+ employees

Founded 1993

🤖 Artificial Intelligence

🎮 Gaming

Artificial Intelligence • Gaming • Automotive

NVIDIA is a leading technology company specializing in accelerated computing and artificial intelligence. NVIDIA pioneers advancements in graphical processing units (GPUs), cloud computing, data centers, and virtual reality, with a focus on gaming, automotive, healthcare, and robotics industries. The company's innovations, such as NVIDIA Omniverse, transform traditional digital processes by enabling high-fidelity simulations and rendering tasks. Their applications span various industries, from autonomous vehicles using NVIDIA DRIVE to healthcare solutions with NVIDIA Clara, and AI-driven analytics and workflows.

📋 Description

• Define and manage program schedules, deliverables, and turning points aligned with customer and partner roadmaps and requirements. • Translate customer requirements into actionable tasks for all functional teams, driving timely issue resolution across engineering, quality, logistics, and sales. • Provide horizontal leadership to drive cross-functional program execution, managing high priority issues/concerns, and coordinating globally dispersed teams to ensure clear alignment on objectives. • Act as the primary customer interface, facilitating program kick-offs, technical discussions, design reviews, issues/bug tracking and resolution, customer qualification/validation efforts, and status updates throughout the product lifecycle. • Drive program execution from design through production deployment, ensuring on time delivery, quality, and customer acceptance. • Provide ongoing post-deployment sustaining support, serving as case manager for high priority concerns. • Proactively communicate program health, risks, and key issues to both customers, internal partners, and leadership (Hardware, Software, Operations, Business, Quality, Sales, and Product Teams), ensuring transparency and alignment.

🎯 Requirements

• Bachelor’s or master’s degree in computer science, engineering, or a related field, or equivalent practical experience. • 8-10+ years of program/project management experience in IT, software, or embedded systems industries. • Strong technical background in hardware and/or software product development with experience working closely with OEMs, system integrators, independent software vendors, and CSPs. • Consistent track record of leading complex, global programs through full development lifecycles into deployment and production. • Excellent program management, communication, and organizational skills with the ability to prioritize issues and drive cross-functional alignment. • Consistent track record to coordinate with global teams and navigate multi-cultural, multinational business environments. • Excellent interpersonal skills with the ability to distill complex technical concepts for diverse technical and non-technical audiences, from engineers to executives. • Willingness to travel as required (up to 10%), and thrive in fast-paced, dynamic environments.

🏖️ Benefits

• Competitive salaries • Generous benefits package

Apply Now