Support Engineer

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November 5

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nXscale

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Recruitment • B2B • Outsourcing

nXscale is a company that provides personalized startup outsourcing solutions by connecting businesses with world-class Filipino talent. Specializing in recruitment and strategic outsourcing, nXscale helps companies scale internationally by filling critical roles across various functions including marketing, customer support, and IT. The company values constant communication and understanding of company culture to ensure successful partnerships and outstanding results. nXscale offers services such as hiring campaigns, building recruitment playbooks, and ongoing team support to startups looking to expand and optimize their workforce.

11 - 50 employees

🎯 Recruiter

🤝 B2B

📋 Description

• Develop and maintain full stack applications using React, Python, Django, and MySQL. • Design and implement new features and enhancements to improve product usability, performance, and productivity. • Ensure all development aligns with established architecture and design guidelines. • Contribute to the ongoing maintenance and continuous improvement of OpenSolar’s Design Tool and related systems. • Diagnose, troubleshoot, and resolve software issues and bugs reported by users or internal teams, ensuring timely, high-quality fixes. • Participate in on-call rotations, providing technical support during incidents to ensure uptime and reliability. • Conduct root cause analyses to prevent recurring issues and maintain software quality standards. • Estimate, plan, and execute technical tasks related to bug fixes, minor enhancements, and maintenance projects. • Proactively enhance internal tools, monitoring systems, and support processes to improve operational efficiency. • Manage testing, deployment, and release processes for system updates. • Follow and promote secure software development best practices. • Collaborate effectively with senior developers and cross-functional teams in a dynamic environment.

🎯 Requirements

• Minimum 5 years of relevant hands-on experience in full stack software development. • Core Competency: Strong full stack software engineering expertise. • Preferred Technologies: Python, Django, React, JavaScript, MySQL, Single Page Applications (SPAs), and AWS services (Lambda, CloudFormation, RDS). • Development Practices: Demonstrated proficiency in software engineering best practices, including clean code, testing, and version control. • Collaboration: Excellent communication skills with a proactive, open, and collaborative working style. • Mindset: A strong passion for problem-solving, innovation, and tackling complex challenges. • Culture Fit: Enthusiasm for contributing to a positive, inclusive, and diverse team culture. • Domain Knowledge (Desirable): Understanding of consumer finance, B2C payments, and integrated e-commerce solutions.