Ocean Bank
501 - 1000 employees
Founded 1982
🏦 Banking
🤝 B2B
👥 B2C
Banking • B2B • B2C
Ocean Bank is one of the largest independently owned commercial banks headquartered in Florida. Chartered in 1982 and based in South Florida, it operates a network of branches throughout Miami-Dade and Broward counties and has more than 500 employees. The bank emphasizes personalized, relationship-based commercial and consumer banking, providing local businesses, families and select customer groups with tailored financial products and service from personal bankers and familiar account officers.
Personal Banking Officer
🔥 4 hours ago
🗣️🇪🇸 Spanish Required
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Ocean Bank
501 - 1000 employees
Founded 1982
🏦 Banking
🤝 B2B
👥 B2C
Banking • B2B • B2C
Ocean Bank is one of the largest independently owned commercial banks headquartered in Florida. Chartered in 1982 and based in South Florida, it operates a network of branches throughout Miami-Dade and Broward counties and has more than 500 employees. The bank emphasizes personalized, relationship-based commercial and consumer banking, providing local businesses, families and select customer groups with tailored financial products and service from personal bankers and familiar account officers.
📋 Description
• Support branches, Wealth Management Division, and digital banking channels with customer relationships, account opening, and servicing. • Review digital banking and online account opening applications, including approval/decline decisions. • Process account maintenance and service requests. • Build and maintain customer relationships by identifying needs, explaining product benefits. • Assign and monitor KACE tickets to ensure service requests are completed accurately. • Support BSC reporting, including key performance indicators and process improvement recommendations.
🎯 Requirements
• Two Year College Degree in Business Administration • 5+ years of banking experience required • Experience using AI-assisted customer service tools • Knowledgeable of banking laws and compliance regulations • Must possess excellent organizational, analytical, interpersonal, written and verbal communication skills (English/Spanish required). • Computer knowledgeable in MS Software, (e.g. Excel, Word, and Outlook)
🏖️ Benefits
• Flexible schedule based on department needs • Professional development opportunities
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