Apprentice Epic Revenue Cycle Analyst – Install

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Logo of OCHIN, Inc.

OCHIN, Inc.

1001 - 5000 employees

Founded 2000

🤝 Non-profit

☁️ SaaS

🤝 B2B

Non-profit • SaaS • B2B

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Assist with Epic Configuration: Support customization and configuration of Epic applications to meet organizational needs • Workflow Analysis: Observe and document clinical and administrative workflows to understand system requirements • Testing & Validation: Participate in testing new builds, upgrades, and patches to ensure accuracy and functionality • End-User Support: Help troubleshoot basic issues and escalate complex problems to experienced analysts • Training Support: Assist in creating user guides and training materials for member staff • Documentation: Maintain detailed records of system changes, workflows, and troubleshooting steps • Collaboration: Work closely with experienced analysts and clinical teams to learn best practices in healthcare IT • Engage in training and development activities to build analytical and technical skills • Other duties as assigned

🎯 Requirements

• Completion of an OCHIN workforce training program or similar experience preferred • Epic proficiency must be obtained within 60-90 days of employment • Interest in data analysis, problem solving, and continuous learning • Basic understanding of healthcare operations and EHR systems • Strong analytical and problem-solving skills • Excellent communication, collaboration, and organizational skills • Strong computer literacy and willingness to learn new tools and systems • Strong attention to detail and ability to follow instructions • Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment

🏖️ Benefits

• Comprehensive range of benefits • Generous compensation package • Health insurance • COVID-19 Vaccination Requirement

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