OCHIN, Inc.
1001 - 5000 employees
Founded 2000
🤝 Non-profit
☁️ SaaS
🤝 B2B
Non-profit • SaaS • B2B
OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.
Apprentice Epic Wisdom Analyst
🔥 0 minutes ago
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OCHIN, Inc.
1001 - 5000 employees
Founded 2000
🤝 Non-profit
☁️ SaaS
🤝 B2B
Non-profit • SaaS • B2B
OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.
📋 Description
• First line of contact with members of the OCHIN collaborative to help research and coordinate resolution of issues. • Resolve problems with application vendor or other technical support as indicated. • Meet Service Level Agreements (SLAs) and OCHIN Customer Service Expectations through the completion of Help Desk tickets, calls and live chats. • Perform routine build and configuration in Epic and related products as directed by the Sr. Revenue Cycle Analyst mentor.
🎯 Requirements
• Completion of an OCHIN workforce training program or similar experience preferred. • Epic proficiency must be obtained within 60-days of employment • Experience working in retail pharmacy preferred • Strong analytical and problem-solving skills. • Basic understanding of healthcare operations and EHR systems.
🏖️ Benefits
• Generous compensation package • Healthy work-life balance • Opportunity for professional advancement
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