Mortgage Underwriting Manager

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Ocrolus

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤖 Artificial Intelligence

💸 Finance

💳 Fintech

💰 $80M Series C on 2021-09

Artificial Intelligence • Finance • Fintech

Ocrolus is a company that provides AI-driven document processing automation with human-in-the-loop. It specializes in streamlining and enhancing the accuracy of financial document analysis and decision-making for various industries, including small business lending, mortgage, consumer, and multifamily sectors. Ocrolus's technology enables lenders to manage risk and avoid fraud by automating document analysis, ensuring compliance, and bolstering security. The company offers intelligent document processing solutions that classify, capture, detect, and analyze data, providing insights into cash flow, income, employment, address, and identity verification. Ocrolus is known for its innovative approach in automating business processes and enhancing back-office efficiency with a focus on making faster and more accurate financial decisions.

📋 Description

• Build and lead a team of mortgage underwriters responsible for quality assurance of Ocrolus mortgage products • Hire, onboard, coach, and manage team performance • Foster continuous professional development • Manage workforce planning, review capacity, and quality coverage • Serve as the senior underwriting subject matter expert for complex underwriting scenarios • Oversee daily reviews of representative production loan samples • Validate the accuracy and consistency of mortgage product outputs • Drive consistency in QA scoring, documentation, and root cause analysis • Identify trends, recurring defects, and product improvement opportunities • Distinguish isolated issues from systemic product gaps using data-driven analysis • Translate underwriting observations into actionable language for Engineering and Product teams • Partner with Product, Engineering, Machine Learning, and Customer Success • Represent underwriting quality in product planning • Support customer-facing teams with underwriting expertise for complex questions and escalations

🎯 Requirements

• 8+ years of residential mortgage underwriting experience, including significant agency lending experience • 3+ years managing or leading teams of mortgage underwriters or quality assurance professionals • Deep expertise in borrower eligibility, income analysis, asset verification, credit assessment, collateral review, appraisal analysis, underwriting conditions, and agency guideline interpretation • Demonstrated ability to identify trends and perform root cause analysis • Ability to translate findings into process or technology improvements • Exceptional written and verbal communication skills • Ability to simplify complex underwriting concepts for technical audiences • Strong analytical mindset and experience using data to identify quality trends • Experience with Loan Origination Systems such as Encompass and Byte • Experience with mortgage technology platforms • Experience partnering with Product or Engineering teams is strongly preferred

🏖️ Benefits

• Remote-first company environment • Opportunities to grow skills • Ownership of work • Meaningful impact • Inclusive workplace