Online Learning Advisor – Human-Centred Design, Trust in AI

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Online Education Services (OES)

501 - 1000 employees

Founded 2013

💼 Consulting

📣 Marketing

📚 Education

Consulting • Marketing • Education

Online Education Services (OES) is a company that partners with universities to enhance the student journey through innovative higher education solutions. With over a decade of experience, OES collaborates with academic institutions to revamp their educational programs, offering a wide range of services including learning design and production, learning delivery, marketing, recruitment, student advisory support, and technology optimization. OES is known for utilizing learning analytics and data-driven insights to improve student engagement and success, leveraging emerging trends and technologies such as simulations and VR. The company is backed by the global presence of SEEK, enabling rapid entry and growth in the online and blended education markets. OES is an award-winning leader in educational innovation and aims to provide sustainable competitive advantages for its partners.

📋 Description

• Facilitating learning activities that engage and retain students • Marking assessments and providing meaningful, constructive feedback • Supporting communication through discussion boards, emails, and live sessions – ensuring visibility to students every 24-48 hours • Collaborating with academic teams to maintain unit quality • Upholding OES values to foster a positive team culture and student experience

🎯 Requirements

• Hold a minimum Masters in Information Systems, or a related field • 5+ years industry experience • Working knowledge of a wireframing or prototyping tool such as Balsamiq, Figma or Adobe XD • Experience running qualitative user research and reporting findings to stakeholders • Experience applying human factors or trust research to AI or automated systems • Experience supervising or assessing team-based project work • Experience teaching or studying in an online environment • Previous teaching or mentoring experience • Understand the challenges faced by online learners • Organised & proactive: Able to manage time and responsibilities independently • Comfortable navigating online learning platforms • Passionate about helping students succeed

🏖️ Benefits

• 100% remote work with flexible hours • Paid 2-week online facilitation training (9- hours) • Use your expertise to support student success • Develop your online facilitation skills in a forward-thinking organisation • Join a supportive and connected team

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