
10,000+ employees
Founded 1891
âïž Healthcare Insurance
đ§ Wellness
đ Education
Healthcare Insurance âą Wellness âą Education
OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.
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10,000+ employees
Founded 1891
âïž Healthcare Insurance
đ§ Wellness
đ Education
Healthcare Insurance âą Wellness âą Education
OhioHealth is a not-for-profit healthcare system headquartered in Columbus, Ohio, dedicated to providing exceptional patient care and a wide range of medical services. With facilities spread across multiple locations, OhioHealth offers comprehensive healthcare services including cancer care, maternity, midlife clinics for women, virtual health appointments, and specialized care for transgender and LGBTQ patients. They also focus on patient education with health and wellness classes, support groups, and health quizzes. OhioHealth is committed to improving community health through various community relations and health initiatives. They provide resources such as price transparency, financial assistance, and patient rights information to enhance the healthcare experience for all patients.
âą Engage stakeholders to gather and refine requirements, map current-state workflows, and design Epic build that aligns with operational goals and policy âą Create and maintain specifications, decision logs, and design documents for clear traceability and change control âą Conduct gap analyses to identify configuration or workflow changes needed for upgrades, regulatory changes, or new initiatives âą Manage smaller projects related to system implementations and upgrades âą Create and maintain comprehensive documentation for system configurations and processes âą Mentor junior analysts and provide guidance on best practices âą Configure records, master files, and tools aligned to approved design âą Maintain environment parity and adhere to change management and build naming conventions âą Develop and execute unit, integrated, and UAT test plans; log and resolve defects; document test evidence âą Validate interfaces, printing, reporting, and downstream workflows; confirm regression coverage in upgrades âą Coordinate release management, environment moves, and downtime procedures for upgrades and patches âą Provide go-live and post-live hypercare, including rounding, office hours, tip sheets, and at-the-elbow support âą Manage service requests and incidents in a timely manner; meet SLAs through robust triage and root-cause analysis âą Collaborate with IT and clinical teams to integrate across IT portfolio with other IT systems âą Ensure data integrity and metric definitions are consistent across modules and stakeholders âą Embed privacy/security controls, including sensitive record handling and audit trails âą Support regulatory readiness, audit needs, and policy alignment âą Design and implement customized training programs aligned with organizational strategy and operational goals
âą Bachelor's Degree in computer science, Information Technology, Healthcare Administration, or a related field âą Minimum of 5-7 years of experience in system analysis and support within a healthcare environment âą In lieu of degree, 10+ years of experience in system analysis and support within a healthcare environment âą Experience with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience) âą Strong requirements gathering, workflow design, and testing skills âą Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies âą Ability to communicate with clinical, operational stakeholders, and managed service providers and produce clear documentation âą Proven track record of managing complex projects and leading cross-functional teams âą Epic Training Environment Build certified and 3+ years of experience (for Application Training role) âą 2 Epic Application Principal Trainer certifications (for Application Training role) âą Current Epic Certification or Proficiency in one or more relevant module(s)(for Application Build role) âą 3+ years of build Epic build and configuration experience (for Application Build role) âą Previous experience in a leadership or supervisory role (for Application Build role) âą Experience with system integration, HL7, FHIR, and interface testing (for Application Build role) âą Exposure to SQL/Clarity, Caboodle, SlicerDicer, or reporting tools (e.g., Radar, Reporting Workbench) (for Application Build role) âą Prior work in patient access, billing, coding, finance, or clinical operations (for respective modules) (for Application Build role)
âą Health insurance âą Paid time off âą Professional development opportunities
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