Institutional Relationship Manager – VIP

🕒 May 18

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OKX

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

₿ Crypto

🌐 Web 3

💳 Fintech

Crypto • Web 3 • Fintech

OKX is a cryptocurrency exchange offering a comprehensive suite of trading solutions for both retail and institutional investors. The platform facilitates buying, selling, and trading of various cryptocurrencies with low fees, powerful tools like trading bots, and deep liquidity markets. OKX provides services such as quick crypto conversion, a liquid marketplace, and managed trading. It serves institutional traders with an advanced API connectivity, historical market data, and a robust OTC liquidity network. The company aims to ease the crypto trading and buying process, even integrating with Web3 technologies and offering educational resources for new users.

📋 Description

• Proactively identify and develop high-value institutional clients with significant asset scale and trading potential, including professional investment firms, asset management companies, quantitative trading teams, and family offices. • Build a consistent client pipeline through industry events, peer referrals, and in-person visits, and drive partnerships to closure efficiently. • Develop a thorough understanding of each client's trading strategy, capital structure, and product needs, and deliver tailored service solutions accordingly. • Maintain regular and in-depth engagement with clients, foster long-term trust-based relationships, and continuously drive growth in assets under management, trading activity, and platform stickiness. • Take full ownership of key performance metrics for your client portfolio, including AUM, trading volume, and revenue contribution. • Consistently meet monthly and quarterly targets for asset onboarding and business activation, and optimize client value output over time. • Develop deep expertise across the platform's full product suite — including spot, derivatives, structured products, and institution-exclusive services — and provide tailored product recommendations based on each client's investment strategy and business objectives, helping clients optimize returns or achieve risk management goals. • Gather and synthesize institutional client pain points and customization requests. Coordinate with internal teams across product, risk, compliance, and operations to deliver bespoke solutions for key clients. • Stay current on institutional crypto market trends and competitor service strategies.

🎯 Requirements

• At least 2 years of work experience in the Web3 industry, with hands-on usage or service experience related to major exchanges, wallets, custody solutions, DeFi products, etc. • Able to quickly identify and qualify target clients, with strong communication, negotiation and relationship-building skills. Experience in managing high-potential client relationships, client service or account operations is preferred. Basic understanding of financial markets, derivatives and risk–return; background in banking, securities or asset management is a strong plus. • Clear KPI & result orientation, and comfortable using data to measure and manage performance. • Comfortable with a high-intensity work pace and frequent travel / client visits. • Strong self-motivation and resilience, able to find paths forward and drive execution in an uncertain environment. • Able to work in both Chinese and English (listening, speaking, reading and writing). • Bachelor’s degree or above; majors in Finance, Economics, Accounting, Mathematics, Statistics, Computer Science or related fields are preferred.

🏖️ Benefits

• Competitive total compensation package • Various team building programs and company events • More that we love to tell you along the process!