Operations Manager – Overseas

🕒 April 10

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OKX

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

₿ Crypto

🌐 Web 3

💳 Fintech

Crypto • Web 3 • Fintech

OKX is a cryptocurrency exchange offering a comprehensive suite of trading solutions for both retail and institutional investors. The platform facilitates buying, selling, and trading of various cryptocurrencies with low fees, powerful tools like trading bots, and deep liquidity markets. OKX provides services such as quick crypto conversion, a liquid marketplace, and managed trading. It serves institutional traders with an advanced API connectivity, historical market data, and a robust OTC liquidity network. The company aims to ease the crypto trading and buying process, even integrating with Web3 technologies and offering educational resources for new users.

📋 Description

• Develop and implement regional P2P expansion strategies to ensure sustainable and stable business growth • Monitor regional regulatory developments and assess their impact on P2P business models • Continuously adjust market strategy based on competitive landscape and market shifts • Design and optimize advertiser (merchant) onboarding, segmentation, and incentive structures • Maintain close engagement with key merchants to ensure liquidity depth and spread competitiveness • Improve completion rate, trading efficiency, and dispute resolution performance • Develop structured management frameworks for regional merchant operations • Collaborate with Product and Engineering teams to enhance P2P transaction workflows and feature design • Provide structured feedback on product gaps, user pain points, and regional behavioral differences • Improve end-to-end operational efficiency, including order flow, payment processing, and dispute handling • Monitor core P2P KPIs (volume, active users, merchant depth, spreads, completion rate, dispute rate) • Conduct in-depth data analysis and anomaly detection to identify growth bottlenecks and risk patterns • Track competitor strategies (pricing, incentives, merchant policies, risk models) and propose strategic responses

🎯 Requirements

• 5+ years of experience in platform operations; crypto / Web3 experience strongly preferred • Minimum 2–3 years of hands-on P2P operations experience in overseas markets • Experience at major exchanges • Strong understanding of: • P2P liquidity dynamics and spread formation • Regional payment systems (bank transfers, local e-wallets, alternative rails) • Proven ability to adapt operational strategy based on market and competitive changes • Strong analytical skills with data-driven decision-making capability • Excellent cross-functional collaboration skills • Fluent in English;

🏖️ Benefits

• Competitive total compensation package • L&D programs and Education subsidy for employees' growth and development • Various team building programs and company events • Wellness and meal allowances • Comprehensive healthcare schemes for employees and dependants • More that we love to tell you along the process!