OKX
Crypto • Web 3 • Fintech
OKX is a cryptocurrency exchange offering a comprehensive suite of trading solutions for both retail and institutional investors. The platform facilitates buying, selling, and trading of various cryptocurrencies with low fees, powerful tools like trading bots, and deep liquidity markets. OKX provides services such as quick crypto conversion, a liquid marketplace, and managed trading. It serves institutional traders with an advanced API connectivity, historical market data, and a robust OTC liquidity network. The company aims to ease the crypto trading and buying process, even integrating with Web3 technologies and offering educational resources for new users.
Senior Agent, Customer Service (Russian/Ukrainian Speaker)
July 28
🗣️🇷🇺 Russian Required
🗣️🇺🇦 Ukrainian Required
OKX
Crypto • Web 3 • Fintech
OKX is a cryptocurrency exchange offering a comprehensive suite of trading solutions for both retail and institutional investors. The platform facilitates buying, selling, and trading of various cryptocurrencies with low fees, powerful tools like trading bots, and deep liquidity markets. OKX provides services such as quick crypto conversion, a liquid marketplace, and managed trading. It serves institutional traders with an advanced API connectivity, historical market data, and a robust OTC liquidity network. The company aims to ease the crypto trading and buying process, even integrating with Web3 technologies and offering educational resources for new users.
📋 Description
• At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. • Interacts with customers to address their inquiries and problems in real-time. • Quick responses through live chat and professional, courteous customer service are among your duties. • Additionally, following up on help requests usually requires email communication as part of your tasks.
🎯 Requirements
• A Diploma in finance, customer service & relations, linguistics, crypto-related studies, or a related field. • At least 2 years of experience in language-related roles, including translation, interpretation, or localization. • Proficiency in both spoken and written language relevant to the job, along with a high level of English language proficiency. • Ability to work independently in a fast-paced environment and deliver multilingual support. • Willingness to work according to a given schedule to support 24x7 language-related operations. • Strong interpersonal skills: the ability to navigate challenging language situations and remain composed under pressure. • Problem-solving mindset: a dedication to finding the right linguistic solutions for customers, overcoming language barriers, and making cost-efficient decisions. • Excellent time management: the ability to handle multilingual tasks effectively while managing time efficiently. • Quick learner: the ability to quickly grasp new linguistic concepts and adapt to the evolving language needs of customers.
🏖️ Benefits
• Competitive remuneration package • Yearly Performance Bonus • Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed. • Employee engagement, recognition and appreciation program. • Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.
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