Senior Operations Manager

October 22

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OKX

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Crypto • Web 3 • Fintech

OKX is a cryptocurrency exchange offering a comprehensive suite of trading solutions for both retail and institutional investors. The platform facilitates buying, selling, and trading of various cryptocurrencies with low fees, powerful tools like trading bots, and deep liquidity markets. OKX provides services such as quick crypto conversion, a liquid marketplace, and managed trading. It serves institutional traders with an advanced API connectivity, historical market data, and a robust OTC liquidity network. The company aims to ease the crypto trading and buying process, even integrating with Web3 technologies and offering educational resources for new users.

1001 - 5000 employees

Founded 2017

₿ Crypto

🌐 Web 3

💳 Fintech

📋 Description

• Market Strategy and Execution: Make data-driven strategies to achieve business KPI and execute them in a compliant and efficient manner. Optimize products and processes to ensure efficiency, scalability, cost-effectiveness and excellent user experience. • Research & Outreach: Actively stay-on-top of the market, competitors and trends to identify and execute overall user acquisition, conversion and activation strategies, including but not limited to notification tools, landing pages and more. • Product Optimization: Gather optimization opportunities from various sources, identify those most impactful to the business KPIs, act as the Go-To-Market(GTM) expert of relevant new and existing features and products, develop effective GTM strategies with multiple stakeholders, and drive market performance. • Performance Management: Establish key performance indicators (KPIs) to effectively monitor market performance, build dashboards, and identify strong opportunities to strategize and execute. • Stakeholder Management: Collaborate with product management, legal and compliance, and other internal stakeholders to drive efficient alignment and achieve business objectives. Collaborate with the BD and Product teams to support key channels with clear KPIs. • Leadership: Support the Operations Director with designing and driving overall regional strategies, key projects, operational performance, and innovations. Support the team with ruthless prioritisation to hit key targets within limited timeframe and mentorship to drive team growth.

🎯 Requirements

• Bachelor's or Master's degree in a related field (e.g. statistics, business, marketing, communications) • 6-8 years of growth strategy experience in e-commerce, social media, financial services, fintech, tech or related industries • Proven track record of proactively driving growth by breaking down northstars to clear strategies and deliverables • Experience with off-page content strategy, content localization, performance management of various ranking sites and media platforms, on-page optimization, link building, content and metadata optimization • Strong analytical skills with the ability to pull data, analyze with business acumen and deliver visualisation (e.g, Amplitude) • Excellent communicator and proficient in fast, succinct and clear research and report-writing • Demonstrated ability to work in a fast-paced, dynamic environment and manage multiple projects concurrently • High level of ownership with interpersonal ability to drive collaboration, build alignment, and foster relationships with global, multi-level, cross-functional stakeholders • Ability to quickly pick up a high level of product understanding through self-driven learning • Passion to learn, share and succeed as a team • Fluent in English as a working language.

🏖️ Benefits

• Competitive total compensation package • L&D programs and education subsidy for employees' growth and development • Various team building programs and company events • More that we love to tell you along the process!