Principal Software Engineer, Order

🕒 February 13

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Olo

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2005

☁️ SaaS

🛍️ eCommerce

🤝 B2B

💰 $103.3M Post-IPO Equity on 2021-11

SaaS • eCommerce • B2B

Olo is a restaurant technology platform that helps restaurants streamline their operations, enhance guest experiences, and increase sales. It provides comprehensive solutions for online ordering, delivery, catering, payment processing, and guest engagement through its fully integrated systems. Olo enables restaurants to leverage guest data to improve marketing strategies and optimize service through features like the Guest Data Platform and personalized marketing solutions. By using Olo, restaurants can manage digital orders, reduce fraud, and benefit from insights that drive growth and profitability. With a focus on online sales and customer relationship management, Olo partners with over 700 restaurant brands to enhance their digital capabilities and facilitate profitable growth.

📋 Description

• Own the architecture and technology vision across multiple teams and domains, driving the technical direction for the organisation and influencing long-term strategic initiatives. • Act as a senior technical advisor, mentoring staff engineers, tech leads, and senior engineers, helping them grow into leadership roles and technical experts. • Lead the design and implementation of the most critical and complex systems, ensuring they are built with scalability, reliability, and resilience in mind. • Partner with senior leadership, product managers, and other stakeholders to define technical roadmaps, ensuring alignment between business objectives and technology strategies. • Oversees the integration and interoperability of systems across the organisation, ensuring consistency in architecture and design patterns. • Play a key role in incident management and system reliability improvements, guiding the development and enhancement of observability tools and leading post-incident analysis to improve system stability and reduce MTTR. • Champion the use of best practices and modern technologies, evaluating and introducing innovative solutions to drive efficiency, performance, and reliability. • Lead cross-functional, large-scale technical projects, ensuring they deliver significant business value and align with strategic goals while focusing on quality and scalability. • Represents the engineering organisation in technical discussions with external partners and vendors, negotiating and collaborating to ensure successful integrations and partnerships. • Contributes to the organisation’s technical strategy by writing and reviewing Requests for Comments (RFCs) and Technical Opportunity Assessments (TOAs), refining architectural and technology decisions across the organisation.

🎯 Requirements

• Bachelor’s Degree in Computer Science, Software Engineering or equivalent practical experience. • 15+ years of experience in software engineering, including deep technical expertise in the .Net stack • System Architecture Mastery: Deep expertise in designing and architecting large-scale, fault-tolerant distributed systems focusing on resilience, scalability, and performance (e.g., event-driven architecture with Kafka, microservices, Kubernetes/EKS). • Cloud Infrastructure & DevOps Leadership: Comprehensive knowledge of cloud platforms (e.g., AWS), infrastructure as code (e.g., Terraform), and advanced CI/CD practices, ensuring automation and efficiency in deployment processes. • Technical Leadership & Mentorship: Proven ability to mentor and guide engineers at all levels, influencing the engineering culture and developing future technical leaders within the organisation. • Strategic Influence & Collaboration: Strong collaboration skills, capable of working with senior leadership and cross-functional teams to align technical and business strategies, ensuring technology solutions drive business growth. • Innovation & Technology Assessment: Skilled in evaluating emerging technologies and practices, leading trial implementations, and strategically integrating them into the technology stack to advance the organisation’s capabilities.

🏖️ Benefits

• Flexible work arrangements