Staff AI Transformation Program Manager

🕒 5 days ago

🇺🇸 United States – Remote

💵 $161.9k - $202.4k / year

⏰ Full Time

🔴 Lead

📋 Program Manager

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Omada Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

⚕️ Healthcare Insurance

🧘 Wellness

☁️ SaaS

💰 $192M Series E on 2022-02

Healthcare Insurance • Wellness • SaaS

Omada Health is a virtual care company focused on helping individuals achieve their health goals through personalized support and programs. The company offers comprehensive health management solutions for conditions like diabetes, hypertension, and musculoskeletal health. Omada provides one-on-one health coaching and smart devices to monitor and improve health, creating personalized care plans for its users. Its programs are designed to be accessible at no cost to participants when covered by their employer or health plan, making Omada a leader in delivering quality virtual care that is both personal and sustainable.

📋 Description

• Own and operate Omada’s AI Transformation and Business Process Excellence program, including governance models, intake processes, prioritization frameworks, executive reporting, and delivery oversight. • Lead complex cross-functional initiatives focused on improving operational scalability, reducing friction, strengthening governance, and optimizing business workflows across the organization. • Design and manage structured intake and prioritization processes for operational improvement initiatives, including evaluation frameworks based on business impact, complexity, effort, strategic alignment, and operational risk. • Maintain and govern a portfolio of concurrent transformation initiatives, balancing tactical operational improvements with larger multi-quarter strategic programs. • Define and manage program structures including project charters, milestones, dependencies, RAID logs, stakeholder communication plans, executive updates, and success metrics. • Lead initiatives through the full lifecycle including discovery, current-state analysis, future-state design, implementation planning, rollout, adoption, and post-implementation optimization. • Establish and maintain operational governance cadences with stakeholders and executive sponsors to ensure alignment, transparency, accountability, and prioritization. • Drive consistent operational execution standards across transformation initiatives, ensuring projects are well-scoped, measurable, documented, and aligned with business objectives. • Develop scalable frameworks, templates, standards, and operating models that improve the maturity and repeatability of process improvement efforts across the organization. • Provide regular executive-level reporting on initiative progress, risks, dependencies, operational metrics, and realized business outcomes.

🎯 Requirements

• 10+ years of experience in technical program management, business process management, operational excellence, consulting, or enterprise transformation roles. • 5+ years of experience leading large-scale cross-functional programs or operational transformation initiatives within complex organizations. • Demonstrated experience designing and operating intake, prioritization, governance, or PMO frameworks for enterprise initiatives. • Strong program and project management expertise, including roadmap planning, dependency management, stakeholder alignment, and executive reporting. • Deep experience documenting and redesigning business processes using methodologies such as BPMN, swimlane diagrams, SIPOC, value stream mapping, or similar frameworks. • Strong operational and analytical mindset with experience defining KPIs, SLAs, operational metrics, or benefits-realization frameworks. • Experience working with process analytics, process mining, or operational reporting platforms such as Tableau, Celonis, Signavio, Power BI, Looker, or similar technologies. • Strong consultative and stakeholder management skills, with the ability to influence leaders and drive alignment across teams without direct authority. • Experience partnering with technical teams on workflow automation, systems implementations, operational tooling, or process orchestration initiatives. • Strong written and verbal communication skills, including executive presentations, process documentation, operational reporting, and stakeholder communications. • Ability to independently manage multiple concurrent initiatives in fast-paced and evolving environments with shifting priorities. • Experience operating within regulated or compliance-driven environments such as healthcare, SOC2, HIPAA, or SOX is preferred. • Familiarity with Lean, Six Sigma, continuous improvement methodologies, or operational excellence frameworks is preferred. • Familiarity with AI-enabled operational tooling, intelligent workflow orchestration, or agentic automation concepts is a plus. • Bachelor’s degree in Business, Information Systems, Industrial Engineering, Operations, Computer Science, or related field preferred. • PMP, PgMP, CBPP, Lean Six Sigma, or equivalent certifications are a plus.

🏖️ Benefits

• Competitive salary with generous annual cash bonus • Equity grants • Remote first work from home culture • Flexible Time Off to help you rest, recharge, and connect with loved ones • Generous parental leave • Health, dental, and vision insurance (and above market employer contributions) • 401k retirement savings plan • Lifestyle Spending Account (LSA) • Mental Health Support Solutions • ...and more!