Omie
SaaS • Fintech • eCommerce
Omie is a cloud-based ERP system designed to simplify business management for small and medium enterprises. It offers comprehensive solutions for financial management, sales control, and inventory management, helping businesses to operate more efficiently and effectively. With features such as automated processes, real-time financial monitoring, and seamless integration, Omie empowers entrepreneurs to unlock their growth potential and streamline their operations.
Junior Technical Support Analyst, Omie ERP
Job not on LinkedIn
November 27
🗣️🇧🇷🇵🇹 Portuguese Required
Omie
SaaS • Fintech • eCommerce
Omie is a cloud-based ERP system designed to simplify business management for small and medium enterprises. It offers comprehensive solutions for financial management, sales control, and inventory management, helping businesses to operate more efficiently and effectively. With features such as automated processes, real-time financial monitoring, and seamless integration, Omie empowers entrepreneurs to unlock their growth potential and streamline their operations.
📋 Description
• Provide support to Omie clients via chat and phone to resolve customer inquiries; • Perform remote access to clients' machines; • Create step-by-step procedures in image and text formats or videos; • Escalate systemic issues to the Product Specialists team; • Redirect chats or calls that are outside the scope of this area; • Handle chats and phone calls related to invoice rejection issues.
🎯 Requirements
• Currently pursuing a university degree (preferred); • Knowledge of the Omie system (preferred); • Proficiency in Microsoft Office (preferred); • Experience providing software support.
🏖️ Benefits
• Flexible benefit / meal allowance: R$ 40.00 per working day. • Home office allowance. • Transportation voucher (vale-transporte). • Shuttle service from the train/metro station. • Bradesco health insurance. • Amil Dental dental plan. • Pharmacy assistance. • Childcare assistance. • Birthday day off. • Access to partner gym apps. • Partnerships with online therapy and meditation platforms. • SESC partnership – Full Membership (Credencial Plena). • Exclusive discounts at top universities for undergraduate and postgraduate programs. • In-company English course. • Discount program on insurance products. • Swile Shop: platform with exclusive discounts. • Dell partnership: coupons up to R$ 2,000.00. • PPRL (profit-sharing program). • Travel benefits. • Life insurance.
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