
201 - 500 employees
Founded 2002
💼 Consulting
🛡️ Insurance
✈️ Travel
Consulting • Insurance • Travel
Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience.
🔥 13 hours ago
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201 - 500 employees
Founded 2002
💼 Consulting
🛡️ Insurance
✈️ Travel
Consulting • Insurance • Travel
Omilia is a leader in Conversational AI, specializing in voice and chat solutions that enable natural, end-to-end customer interactions. Their Omilia Cloud Platform provides advanced AI-driven customer service tools, including real-time agent assistance, voice biometrics for fraud prevention, and data analytics to enhance customer insights. Serving industries such as finance, insurance, retail, automotive, and travel, Omilia focuses on automating customer service while ensuring a secure and personalized experience.
• Own the design, development, and ongoing support of performance-critical C/C++ components across Omilia's platform • Own resolution of scalability and performance issues affecting telephony and SIP systems • Ensure effective time management and consistent delivery against deadlines • Contribute as an integrated, collaborative team member across engineering and cross-functional teams • Design, implement, and maintain C/C++ components with emphasis on performance, memory safety, and concurrency correctness • Develop efficient applications for mission-critical systems geared for high availability and performance • Debug complex, multi-threaded, low-level issues using gdb, valgrind, and/or strace • Develop, extend, and maintain custom Asterisk modules for call handling, recording, and routing • Patch, rebuild, and validate Asterisk core and third-party modules against security advisories and hardening requirements • Identify performance bottlenecks and suggest improvements • Develop with security principles in mind and scale services with a DevOps mindset • Meet regularly with the line manager to review progress, manage issue resolution, and escalate critical issues • Work effectively with other teams, units, and departments • Support organisational priority activities and act as an Omilia ambassador
• 5+ years professional experience in C/C++ systems programming, including memory management, multithreading, and low-level debugging • Experience with Git and C/C++ build systems such as CMake or Meson • Hands-on experience modifying, compiling, and deploying Asterisk • Experience writing APIs and/or Web Services & Microservices using C/C++ • Object-oriented analysis and design using common design patterns • Self-motivated and driven to create extraordinary things • Ability to work under pressure and on strict deadlines • Bachelor's degree in Computer Science • Very good written and oral communication skills in English • Continuous innovation mindset • Knowledge of SIP (RFC 3261) and related RFCs (SDP, RTP/RTCP, STUN/TURN/ICE) and practical dialplan authoring experience • Experience with Java or Python programming • Familiarity with FreeSWITCH, Kamailio, or OpenSIPS, WebRTC-to-SIP interworking, or call recording/audio codec architectures (G.711, G.729, Opus) • Experience in regulated environments (PCI-DSS, HIPAA) where call recording and redaction requirements apply
• Fixed compensation • Long-term employment with the working days vacation • Development in professional growth (courses, training, etc) • Being part of successful cutting-edge technology products that are making a global impact in the service industry • Proficient and fun-to-work-with colleagues • Apple gear • Equal opportunity and diverse, inclusive workplace
Apply Now🔥 13 hours ago
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