
B2B • Customer Service • Outsourcing
Omni Interactions is a flexible outsourcing partner specializing in customer experience (CX) solutions. Leveraging a vast network of gig economy workers, the company provides exceptional back-office customer service, sales, and technical support to clients across various industries, including financial services, healthcare, and retail. With a focus on efficiency, Omni Interactions boasts rapid ramp-up times and significant cost savings for its partners, ensuring high-quality customer support that adapts to fluctuating demands.
March 22
⛰️ Colorado – Remote
đź’µ $17 - $20 / hour
⏰ Full Time
🟡 Mid-level
đźź Senior
đź’ť Customer Support
🗣️🇪🇸 Spanish Required

B2B • Customer Service • Outsourcing
Omni Interactions is a flexible outsourcing partner specializing in customer experience (CX) solutions. Leveraging a vast network of gig economy workers, the company provides exceptional back-office customer service, sales, and technical support to clients across various industries, including financial services, healthcare, and retail. With a focus on efficiency, Omni Interactions boasts rapid ramp-up times and significant cost savings for its partners, ensuring high-quality customer support that adapts to fluctuating demands.
• Provide customer service for Fortune 500 companies. • Interact with customers through inbound phone calls, chat, and email. • Work in a quiet and secure environment with required technology.
• Exceptional written and verbal communication skills in English AND Spanish. • Proven track record in customer service and delivering outstanding customer care. • Attention to detail with strong problem-solving skills. • Friendly, empathetic tone, and professional demeanor. • Self-motivated, proactive, and resourceful mindset. • Proficient in using technology, including computer applications and software.
• Additional incentives available based on client and performance metrics. • Ability to create a work schedule that fits your needs.
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