Omni Interactions
B2B • Customer Service • Outsourcing
Omni Interactions is a flexible outsourcing partner specializing in customer experience (CX) solutions. Leveraging a vast network of gig economy workers, the company provides exceptional back-office customer service, sales, and technical support to clients across various industries, including financial services, healthcare, and retail. With a focus on efficiency, Omni Interactions boasts rapid ramp-up times and significant cost savings for its partners, ensuring high-quality customer support that adapts to fluctuating demands.
Customer Service Representative - Contractor
Job not on LinkedIn
March 22
Omni Interactions
B2B • Customer Service • Outsourcing
Omni Interactions is a flexible outsourcing partner specializing in customer experience (CX) solutions. Leveraging a vast network of gig economy workers, the company provides exceptional back-office customer service, sales, and technical support to clients across various industries, including financial services, healthcare, and retail. With a focus on efficiency, Omni Interactions boasts rapid ramp-up times and significant cost savings for its partners, ensuring high-quality customer support that adapts to fluctuating demands.
📋 Description
• Provide customer service for Fortune 500 companies • Interact with customers primarily through inbound phone calls and possibly chat/email
🎯 Requirements
• Exceptional written and verbal communication skills • Proven track record in customer service • Attention to detail with strong problem-solving skills • Friendly, empathetic tone, and professional demeanor • Self-motivated, proactive, and resourceful mindset • Proficient in using technology, including computer applications and software
🏖️ Benefits
• Flexible scheduling • Additional incentives based on performance metrics
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