Omni Interactions
B2B • Customer Service • Outsourcing
Omni Interactions is a flexible outsourcing partner specializing in customer experience (CX) solutions. Leveraging a vast network of gig economy workers, the company provides exceptional back-office customer service, sales, and technical support to clients across various industries, including financial services, healthcare, and retail. With a focus on efficiency, Omni Interactions boasts rapid ramp-up times and significant cost savings for its partners, ensuring high-quality customer support that adapts to fluctuating demands.
Customer Service Representative - Remote
Job not on LinkedIn
March 21
🗣️🇪🇸 Spanish Required
Omni Interactions
B2B • Customer Service • Outsourcing
Omni Interactions is a flexible outsourcing partner specializing in customer experience (CX) solutions. Leveraging a vast network of gig economy workers, the company provides exceptional back-office customer service, sales, and technical support to clients across various industries, including financial services, healthcare, and retail. With a focus on efficiency, Omni Interactions boasts rapid ramp-up times and significant cost savings for its partners, ensuring high-quality customer support that adapts to fluctuating demands.
📋 Description
• Interact with customers primarily through inbound phone calls • Work from home, providing customer service to Omni’s clients. • Earn money by supporting Omni’s clients.
🎯 Requirements
• Good written and verbal communication skills in English and Spanish • Experience with customer service • Attention to detail with good problem-solving skills • Friendly and helpful tone of voice • Self-motivated, proactive, and resourceful • Good at using technology, including computer applications and software.
🏖️ Benefits
• Flexible work schedule options available • Additional incentives available based on client and performance metrics.
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