Tier 3 Engineer

Job not on LinkedIn

🕒 4 days ago

🐊 Florida, Massachusetts, +2 more states – Remote

🐊 Florida – Remote 🍂 Massachusetts – Remote 🗿 South Dakota – Remote ⚔️ Virginia – Remote

💵 $75k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

On Call Compliance Solutions

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2003

🔒 Cybersecurity

📋 Compliance

🤝 B2B

Cybersecurity • Compliance • B2B

On Call Compliance Solutions is a managed IT and cybersecurity firm that provides all-inclusive "Done For You" technology services for small and mid-sized businesses. They offer managed IT, cloud solutions, backup/failover and business continuity, managed telephony and websites, and internet marketing, with a strong focus on cybersecurity and regulatory compliance (DFARS/NIST SP 800-171/CMMC, HIPAA, ITAR/EAR). Operating from offices in Tallahassee, Jacksonville, and Virginia Beach, they deliver flat-fee, proactive IT management and compliance consulting to help clients avoid breaches and maintain continuous operations.

📋 Description

• Proactively administer and maintain client environments, including Windows Server, Active Directory, Microsoft 365, Entra ID/Azure AD, virtualization platforms, backup systems, and core infrastructure; keep systems healthy, patched, monitored, and operating with minimal recurring issues and downtime. • Own escalated support tickets and infrastructure tasks from diagnosis through completion, including root-cause troubleshooting, permissions, onboarding/offboarding, server maintenance, line-of-business application support, and small-to-mid-sized technical projects; document work clearly and communicate effectively with clients and internal teams. • Improve client security and resilience by enforcing standards for patching, MFA, endpoint hygiene, backup verification, disaster recovery readiness, system documentation, and change control; identify risks early and recommend practical remediation steps that improve stability, security, and long-term service quality. • Other relevant duties as assigned.

🎯 Requirements

• 3+ years of hands-on systems administration, infrastructure support, or MSP engineering experience • Strong experience with Windows Server, Active Directory, Microsoft 365, DNS, DHCP, virtualization, backup/recovery, and endpoint management • Working knowledge of networking fundamentals, including switching, routing, VPNs, firewalls, and remote access • Experience with ticket-driven service delivery, documentation, patch management, and proactive maintenance • Strong troubleshooting skills with the ability to communicate clearly to both technical and non-technical users. • MSP experience supporting multiple client environments • Experience with Azure, Entra ID, Intune, and cloud migrations • Familiarity with business continuity and disaster recovery testing • Experience working in security-conscious or compliance-driven environments • Relevant Microsoft, CompTIA, or vendor certifications.