Director of Quality Assurance – Quality Systems Management

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Once Upon a Farm

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Food and Beverage • Wellness • eCommerce

Once Upon a Farm is a company committed to providing high-quality, organic baby food and snacks. Their products range from refrigerated pouches and bars to frozen meals, all made with fresh fruits, vegetables, and whole grains. Once Upon a Farm emphasizes their commitment to purity and sustainability, ensuring their offerings have no added sugars and are always organic. They provide convenient, nutritious options for infants and toddlers and are designed to be easy for self-feeding. Their products are available through subscription plans and can also be found in stores, making healthy eating accessible for families on the go.

11 - 50 employees

Founded 2015

🧘 Wellness

🛍️ eCommerce

💰 $52M Series D on 2022-03

📋 Description

• Develop and execute the company’s quality assurance and food safety strategy, ensuring alignment with business goals and regulatory requirements • Lead, mentor, and develop the QA/QMS team • Serve as the subject matter expert on all food safety, quality, and compliance matters • Ensure compliance with FDA, USDA, FSMA, HACCP, GFSI, Kosher, Organic, and other applicable regulatory and certification standards • Oversee the acceptability of Food Safety and Compliance programs, including HACCP plans, allergen controls, and sanitation programs at suppliers and manufacturing sites • Partner with regulatory agencies and certification bodies during audits • Design, implement, and maintain a robust QMS documentation system, ensuring consistent adherence to standards • Monitor and analyze quality performance metrics, driving continuous improvement initiatives • Manage documentation, change control, corrective and preventive actions (CAPA), and training programs • Approval of all manufacturing plants and raw material suppliers • Lead investigations into quality or safety incidents, ensuring timely root cause analysis and corrective actions • Implement best-in-class practices for raw material quality, in-process controls, finished product testing, and traceability • Champion a consumer-first mindset, ensuring products meet the highest safety, quality, and integrity standards • Quality Reporting, investigation, and monitoring corrective actions to quality measures at plants and consumer complaints • Work closely with Operations, Supply Chain, R&D, and Procurement teams to integrate quality and safety into all processes • Provide guidance on new product development from a food safety and regulatory compliance perspective • Collaborate with suppliers and co-manufacturers to strengthen quality and food safety throughout the supply chain

🎯 Requirements

• Bachelor’s degree in Food Science, Microbiology, Chemistry, or related field (Master’s degree preferred) • 12+ years of progressive leadership experience in food safety, quality assurance, or regulatory compliance within the food industry • Experiences in both production plant and corporate quality program development and implementation • Deep knowledge of food safety regulations and standards (FSMA, HACCP/HARPC, GFSI, GMP) • Proven success in building and managing QMS in multi-site food manufacturing environments • Strong leadership skills with the ability to influence and engage employees at all levels • Demonstrated ability to thrive in ambiguity, deeply understand business needs, develop a cohesive strategy, and make decisions requiring a high level of judgment • Excellent communication, problem-solving, and analytical skills • Solid knowledge of Microsoft Suite, Outlook, Slack, and other professional platforms • Up to 25% travel required: Although this role is a remote work-from-home position, we “Farmers” do meet as a company and/or department at least once a year. You should also anticipate possible travel to farms in the supply chain and occasional conferences • A genuine passion for improving childhood nutrition for a healthier and happier planet • Desire to contribute to a dynamic, high-growth, purpose-driven work environment • Must reside in the United States to be considered for this position • Please note that visa sponsorship is not available for this position.

🏖️ Benefits

• Remote-first work environment • Annual Bonus • 401(k) program + 4% company match after three months • New Hire Remote Life Stipend + annual Nourish and Nurture Allowance • Monthly Cell and Internet Stipend • Quarterly Farm-to-Fridge home deliveries and Employee Discounts • New Parents: Up to 18 weeks of paid Parental Leave, Baby Steps Back To Work, 3 months’ supply of Once Upon A Farm products, and breast milk shipping service and support for those who travel after birth for the duration of your breastfeeding journey • Unlimited Paid Time Off • Paid Volunteer Time • Paid Time Off to fulfill civic responsibilities, including jury duty and voting in local, state, and national elections • Medical Insurance for the employee, covered at 100% on select plans, with additional plan options at a reduced cost to the employee • Vision and Dental Insurance, covered at 100% for the employee and dependents • Life insurance • Flexible spending account (Medical & Dependent Care) and Health savings accounts for applicable plans • Employee assistance program (EAP) • All other benefits, leaves, and insurance as required by law, based on your specific residence • And so much more!