Customer Service Representative

Job not on LinkedIn

November 13

Apply Now
Logo of One80 Intermediaries

One80 Intermediaries

B2B • Finance • Enterprise

One80 Intermediaries is a highly specialized wholesale brokerage and program manager that provides innovative and comprehensive insurance solutions across the US and Canada. The firm offers market-leading access to major insurance markets in the US, UK, Canada, and Asia, with exclusive programs and in-house binding authority for a variety of insurance lines, including property & casualty, financial lines, personal lines, life insurance, medical stop loss risks, travel/accident and health, executive benefits, affinity business, and warranty coverage. Through its team of experts and numerous offices, One80 serves commercial companies, non-profits, public entities, associations, unions, and private individual risks. The company is known for its expertise, speed, and innovation in creating tailored insurance programs and specialty services for a wide range of industry segments.

📋 Description

• Provide excellent customer service via phone to clients. • Maintain accurate customer service history notes regarding clients calls, changes to benefits, policies, etc., to allow efficient handling of future calls. • Assist with processing client requests received via mail, fax, and email. • Update and maintain customer records in the administration system. • Process and analyze new business transactions, policy transactions, and correct company records to adjust errors. • Mail specified forms and route completed forms for processing.

🎯 Requirements

• High School diploma or General Education degree (GED). • 1-2 years of relevant customer service and/or call center experience. • Previous experience working within the insurance, healthcare, or similar industry. • Proficient PC user skills with various computer software programs including - MS Word, Outlook, Excel, etc. • Bilingual ability to effectively communicate with Spanish-speaking customers is desired but not required.

Apply Now

Similar Jobs

November 13

Customer Service Guide managing 30–40 calls per day for healthcare inquiries. Tech-savvy role supporting members and providers through various communication channels.

November 13

Supervisor overseeing day-to-day operations of Customer Experience team in a telecommunications company. Ensuring high levels of customer service and managing a team of CX Representatives.

November 13

Customer Support Specialist providing front-line support for an educational tech company focused on scheduling. Collaborating with School Success Managers to ensure customer success and service delivery excellence.

November 12

Collections Support Specialist ensuring accurate customer accounts for Food & Supply Source with regular communication with customers regarding outstanding balances.

November 12

Desktop Support Specialist providing technical support for internal hardware and software issues. Collaborating with the Platform Engineering team to ensure smooth operations and system security.

Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com