Technician Manager, Veterinary Focus

Job not on LinkedIn

November 13

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Logo of One80 Intermediaries

One80 Intermediaries

B2B • Finance • Enterprise

One80 Intermediaries is a highly specialized wholesale brokerage and program manager that provides innovative and comprehensive insurance solutions across the US and Canada. The firm offers market-leading access to major insurance markets in the US, UK, Canada, and Asia, with exclusive programs and in-house binding authority for a variety of insurance lines, including property & casualty, financial lines, personal lines, life insurance, medical stop loss risks, travel/accident and health, executive benefits, affinity business, and warranty coverage. Through its team of experts and numerous offices, One80 serves commercial companies, non-profits, public entities, associations, unions, and private individual risks. The company is known for its expertise, speed, and innovation in creating tailored insurance programs and specialty services for a wide range of industry segments.

📋 Description

• Supervise the operations and staff of the Personal Insurance Solutions AVMA Technicians • Evaluate operational strategies by conducting needs assessments, capacity planning, and cost/benefit analysis • Perform continuous critique of operational workflows and processes from application received to policy issuance across departments • Establish and monitor productivity, quality of work, and customer service standards • Maintain documentation of processes, procedures and forms • Monitor, manage, and report activity, production output, and trends of the PIS AVMA Technicians • Supervise, coach, train, and provide leadership and guidance to the team • Collaborate with IT and other department managers on system enhancements, implementations, etc. • Assure timely and accurate processing of check requests, endorsement requests and policy issuance for all AVMA PIS business lines • Generate various reports including activity and step reports, new business and retention efficiency

🎯 Requirements

• Bachelor’s degree in business management or related field • 3+ years of related insurance experience with a demonstrated track record of operational leadership success • Property and Casualty insurance license required • Industry professional designations desired (i.e. – CIC, CPCU, CRM, ARM, CISR)

🏖️ Benefits

• Professional and technical knowledge by tracking emerging trends in industry operations management • Attend educational workshops • Review professional publications • Establish personal networks • Benchmark state-of-the-art practices

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