Director, Quality Assurance

🕒 May 19

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Bridgeway Benefit Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

👥 HR Tech

SaaS • HR Tech

Bridgeway Benefit Technologies is a company that focuses on enhancing benefits administration solutions. It provides software and technology services to improve and streamline the management of employee benefits for businesses and organizations. The company aims to make benefits administration more efficient and user-friendly through its suite of technological tools.

📋 Description

• Lead as a hands-on, player–coach QA leader, contributing directly to test automation design, framework development, code reviews, and the resolution of complex quality and production issues • Define, implement, and evolve the overall QA strategy, standards, and best practices across manual and automated testing, ensuring alignment with business, regulatory, and customer requirements • Architect and scale modern automation frameworks and CI/CD-integrated testing solutions, driving increased test coverage, reliability, execution speed, and long-term maintainability • Own the end-to-end test lifecycle, including test planning, test case design, regression strategy, execution, defect management, and reporting, ensuring processes are repeatable, data-driven, and effective • Ensure comprehensive quality coverage across all testing dimensions, including functional, regression, integration, performance, and security testing • Embed quality deeply within Agile, Scrum, and DevOps workflows, promoting a shift-left testing culture focused on early validation, defect prevention, and continuous feedback throughout the SDLC • Leverage metrics and insights to drive decisions, providing clear visibility into quality trends, release readiness, risks, and outcomes to technical and executive stakeholders • Continuously improve QA processes, tooling, and execution, identifying bottlenecks and risks, piloting new technologies, prioritizing initiatives effectively, monitoring execution, and adjusting course as needed • Build, lead, and mentor a high-performing QA team, fostering a culture of collaboration, accountability, and continuous improvement • Set clear expectations and create a positive work environment based on accountability, in collaboration with the engineering and management teams • Build and maintain productive relationships across departments, navigating organizational complexity and silos • Lead and/or contribute to cross-functional initiatives and change efforts • Communicate clearly and persuasively, adapting messages for diverse technical and business stakeholders across levels and functions

🎯 Requirements

• 7+ years of experience in software quality assurance, including 3+ years leading and managing QA teams delivering commercial software products (SaaS, on-prem, and/or mobile) • Proven experience leading in a hands-on technical leadership role, balancing people leadership with direct contribution to test automation, reviews, and complex quality issues • Strong technical expertise in test automation, including designing, building, and maintaining scalable, maintainable automation frameworks and contributing production-quality code • Proficiency in Python and working knowledge of the .NET framework • Deep experience with modern test automation tools and frameworks such as Playwright, Selenium WebDriver, TestNG, Cucumber, and SmartBear tools (TestComplete, ReadyAPI or similar) • Demonstrated experience integrating automated testing into CI/CD pipelines and DevOps toolchains (e.g., Azure DevOps or comparable platforms) • Hands-on experience with test management and defect tracking tools, and ownership of test planning, execution, and reporting practices • Strong analytical and problem-solving skills, with experience using quality metrics and data to assess risk, inform release decisions, and drive continuous improvement • Extensive experience delivering software in Agile/Scrum environments with frequent release cadences • Passion for modernizing QA practices, including automation-first strategies and movement toward cloud-native (PaaS) architectures • Bachelor's degree in Computer Science, Software Engineering or related discipline

🏖️ Benefits

• This is a remote position, with occasional travel • East Coast candidates preferred