Director of Finance and Operations

🕒 March 25

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Logo of One Firefly

One Firefly

51 - 200 employees

Founded 2007

🤝 B2B

B2B • Marketing • Digital Marketing

One Firefly is a full-service marketing agency dedicated to helping technology businesses grow, particularly within the audiovisual, security, and integration sectors. With nearly two decades of experience, the agency specializes in offering tailored marketing services that include digital marketing, branding, and website development. They focus on generating leads and enhancing online visibility for their clients, providing a comprehensive suite of solutions designed to meet the unique needs of technology professionals in both residential and commercial markets.

📋 Description

• Own and maintain accurate, timely financial reporting, delivering clear and actionable insight across the P&L • Build, maintain and continuously improve rolling forecasts (revenue, margin and cash flow) • Monitor daily cash flow and proactively manage our financial position, balancing liabilities, capital expenditures, and owner distributions • Drive the annual budgeting process and maintain ongoing budget-vs-actual tracking across all departments • Partner with Sales and Operations to ensure pipeline, onboarding and churn are accurately reflected in forecasts • Serve as primary liaison to the fractional CFO; preparing materials, surfacing risks, and ensuring clean data for strategic decision making • Partner with external CPA on tax-related matters • Provide financial coaching and oversight to the Accounting team; serve as backup for transactional support when needed • Lead and develop the Project Management team leads — providing coaching, goal-setting, accountability and performance oversight • Ensure the team's labor and resource models are functioning effectively and that capacity decisions align with financial targets and forecast assumptions • Monitor utilization rates, billable-to-non-billable ratios, and labor margin across service lines • Identify and escalate risks early, before they impact financial performance • Partner with the Executive Vice President to align labor efficiency with service quality and client outcomes • Serve as an active member of our Executive Management Team (EMT) • Partner with department leaders to drive budget accountability and financial decision-making • Provide financial guidance on client-related matters that have cost or margin implications • Support People Operations on payroll-related financial approvals and workforce cost planning • Proactively identify risks, gaps and opportunities; expected to run toward problems, not wait for them to surface.

🎯 Requirements

• 7+ years of progressive finance experience, with at least 3 years at a Controller, Finance Manager or similar level • Background in a services-based business (agency, consulting, staffing or managed services strongly preferred) • Proven track record owning a financial close process and delivering clean, timely reporting • Experience leading and developing team members, including coaching, performance management, and driving accountability across both finance and cross-functional teams • Strong understanding of service business economics, including utilization, billable rates, capacity planning, labor margin — not just GAAP accounting • Proven ability to build and maintain financial models, forecasts, and budget-vs-actual analyses • Strong communicator who can translate financial data into clear guidance with actionable insights for non-finance stakeholders • Demonstrates both tactical and strategic use of AI, utilizing tools to improve productivity while identifying opportunities to enhance financial processes, reporting, and operational efficiency • Comfortable managing up (to a CEO and fractional CFO) and managing down (to a production team with no/limited finance background) • Proactive and forward thinking; identifies issues before they surface in reporting • Comfortable with ambiguity; enjoys operating in a growing company where processes are still being built • High ownership mentality; treats the company's financial health as personally important • Thrives in a remote-first environment with strong written communication and self-management • Bachelor's degree in Finance, Accounting, Business, or related field; CPA is a plus, not a requirement • Experience with common agency or professional services accounting platforms (QuickBooks, NetSuite, or similar) • Familiarity with project management software and how labor hours are tracked and reported • Experience with a company navigating growth-stage challenges.

🏖️ Benefits

• A remote-first culture that allows for flexible hours (Remote since 2015!) • Private Health, Dental, and Vision 100% paid for employee only, dependent coverage is available for an additional cost • 10 Paid Holidays • Paid Time Off that increases with tenure, plus 1 additional day for Volunteer work • Simple IRA with company match • Bonus opportunities tied to clear performance metrics • Personal Development Allowance (To be used for Professional and Personal Development) • Company provided computer, monitor, keyboard and mouse along with additional office supply funds your first year • Paid Parental Leave • In person team events

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