One Identity
501 - 1000 employees
🔒 Cybersecurity
☁️ SaaS
🏢 Enterprise
💰 $3M Venture Round on 2004-07
Cybersecurity • SaaS • Enterprise
One Identity is a company that specializes in identity and access management solutions, focusing on protecting digital identities and simplifying user access across organizations. They offer a comprehensive suite of products designed to secure privileged access, govern user identities, and streamline compliance with regulations through automation. Their platform integrates AI-driven insights to enhance security and operational efficiency, supporting both on-premises and cloud environments.
Enterprise Tech Support Advisor
🔥 0 minutes ago
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One Identity
501 - 1000 employees
🔒 Cybersecurity
☁️ SaaS
🏢 Enterprise
💰 $3M Venture Round on 2004-07
Cybersecurity • SaaS • Enterprise
One Identity is a company that specializes in identity and access management solutions, focusing on protecting digital identities and simplifying user access across organizations. They offer a comprehensive suite of products designed to secure privileged access, govern user identities, and streamline compliance with regulations through automation. Their platform integrates AI-driven insights to enhance security and operational efficiency, supporting both on-premises and cloud environments.
📋 Description
• Provide technical support and help build strong foundations in Identity and Access Management (IAM) • Perform initial troubleshooting, gather logs/details, and document findings • Support customers with configuration, integration, deployment, and maintenance questions • Collaborate with senior engineers, support leadership, and other teams to resolve complex issues • Identify potential product issues and assist in documenting details for Engineering review • Contribute to knowledge base articles and internal documentation
🎯 Requirements
• 5+ years of experience in technical support • Understanding core concepts of IAM/Identity • Basic hands-on exposure to OneLogin, Okta, Azure AD • Familiarity with Active Directory/LDAP • Basic Python or PowerShell knowledge • Basic REST API and integration skills • Must be able to communicate clearly and professionally
🏖️ Benefits
• Collaborate with talented, driven professionals who are passionate about technology and customer outcomes • Gain exposure to enterprise-grade sales, partners, and complex deal cycles • Develop end-to-end sales skills, not just top-of-funnel activity • Enjoy real ownership, visibility, and clear pathways for career growth • Benefit from a culture that values innovation, teamwork, wellbeing, and performance
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