Provider Engagement Specialist

🔥 14 hours ago

🇲🇽 Mexico – Remote

💵 $90 - $105 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 22%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OneImaging

WebsiteLinkedInAll Job Openings

1 - 10 employees

🛡️ Insurance

💼 Consulting

🏥 Healthcare

Insurance • Consulting • Healthcare

OneImaging is the nation's leading comprehensive radiology care management platform, dedicated to drastically reducing the cost of medical imaging. By providing transparent pricing and seamless integration with insurance plans, OneImaging enables its members to access imaging services that are typically 80% cheaper than the national average. The company offers nationwide coverage with over 4,800 accredited centers and aims to make diagnostic imaging an affordable employee benefit. By focusing on prevention, detection, and diagnostics, OneImaging helps in the early diagnosis of chronic diseases, ultimately reducing healthcare costs and improving patient outcomes.

📋 Description

• Respond promptly and professionally to inbound and outbound provider calls • Provide clear, accurate information using internal systems, reference tools, and workflow knowledge • Strive for first-call resolution whenever possible • Maintain a positive, service-oriented, and solution-focused tone in provider interactions • Document all provider interactions and outcomes in the Phone Tracking System • Complete documentation promptly after each call • Identify workflow or system-related issues and escalate them to appropriate internal teams • Collaborate with internal departments to resolve provider questions and issues • Participate in team meetings, workflow trainings, and quality review sessions • Contribute to a supportive and cooperative team environment

🎯 Requirements

• Entry-level; prior customer service or call-center experience is a plus but not required • Ability to learn new systems and processes quickly • Strong interpersonal and communication skills • High degree of reliability and professionalism • Comfortable working in a fast-paced, service-driven environment

🏖️ Benefits

• Flexible schedule • Monday–Friday schedule • 8 working hours per day

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